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Dunkin'
640 Arsenal St, Watertown, Massachusetts
Phone: +1 617-924-0956
Website: locations.dunkindonuts.com
Summary
The reviewed Dunkin' location has mixed feedback regarding customer service and staff consistency. While some patrons have positive experiences with the staff, particularly one female employee who provides excellent service, others report negative encounters with a male employee who displays poor attitude and makes frequent order mistakes. The establishment is praised for its coffee quality and cleanliness but criticized for inconsistent service and occasional billing errors.
Pros
- excellent coffee
- friendly regular staff
- clean environment
- casual atmosphere
- good breakfast
Cons
- inconsistent staff performance
- billing errors
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Blackbird Doughnuts Watertown
116 Bond Sq, Watertown, Massachusetts
Blackbird Donut Shop offers a variety of unique and high-quality donuts with friendly service in an aesthetically pleasing environment. While the coffee and seasonal drinks are appreciated, the limited vegan options and occasionally inconsistent product quality may deter some customers. The shop is well-equipped for delivery, takeout, and dine-in experiences, making it suitable for solo dining or casual outings.
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Dunkin'
214 N Beacon St, Brighton, Massachusetts
The establishment offers excellent service and quality food even towards closing times, though there have been occasional issues with staff shortages affecting order quality. It provides a variety of dining options including dine-in and takeout services. While the environment is family-friendly and accessible, some customers noted cold or poorly prepared food on occasion.
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Dunkin'
635 Mt Auburn St, Watertown, Massachusetts
The establishment offers a mixed experience with highlights including great coffee and delicious donuts like chocolate butternut. However, service can be slow, particularly when multiple orders are placed together. Delivery issues have been noted with some mix-ups in orders. The store has convenient amenities such as Wi-Fi and is family-friendly. Complaints about poor customer service during busy periods also stand out.
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Blackbird Doughnuts Brighton
100 Holton St bay 4, Brighton, Massachusetts
Blackbird Donuts is known for its diverse and frequently changing menu, offering unique flavors like Mango Swirl and Strawberry Sprinkle that keep patrons returning. Reviews highlight the high quality of donuts with great flavors but note some concerns about the use of refined oils in frying. The establishment provides fast service and a clean environment, though it faces challenges such as limited parking and relatively high prices. Blackbird Donuts is popular for solo dining experiences and has various service options including delivery and takeout.
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Dunkin'
350 Washington St, Brighton, Massachusetts
The establishment is praised for its friendly staff and high-quality coffee, which distinguishes it from other locations. However, there are concerns about service speed, inconsistent product quality, and customer dissatisfaction with order refusals despite loyalty. The parking situation appears to be problematic due to shared space contention.
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Dunkin'
St. Elizabeth Hospital, 736 Cambridge St, Brighton, Massachusetts
Reviews indicate a generally positive experience with fast and friendly service at Dunkin', along with good customer interaction in specific cases. Some concerns include occasional issues with item availability and rude behavior by an employee. The establishment is well-equipped for various dining preferences, offering diverse food and drink options from breakfast to late-night.
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Dunkin'
509 Cambridge St In 7-Eleven, Allston, Massachusetts
The business has mixed reviews with commendations for its friendly staff and decent coffee but faces criticism for poor customer service and hygiene issues. Despite some positive mentions of the environment being sociable and convenient, there are concerns over cleanliness, particularly in food handling areas.
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Twin Donuts
501 Cambridge St, Allston, Massachusetts
Twin Donuts is a beloved local diner known for its friendly service and delicious breakfast offerings. Reviewers highlight the exceptional quality of their coffee and breakfast dishes, particularly the Western Omelet, sausage egg cheese sandwich, and corned beef hash. While prices are considered affordable, some note limited parking as an issue. The establishment supports various dining options including takeout, delivery, and dine-in.