Dunkin' logo

Dunkin'

(3.8)

450 New Park Ave, West Hartford, Connecticut

Dunkin' storefront

Summary

The establishment offers a mixed experience with some standout service elements but also notable issues. Customers appreciate the friendly staff and quick service, although mistakes in order preparation are common. Coffee quality is inconsistent, affecting overall satisfaction.

Pros

  • friendly customer service
  • efficient quick bites
  • accessible for wheelchair users
  • variety of dining options

Cons

  • inconsistent coffee quality
  • order inaccuracies

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday5AM-8PM
tuesday5AM-8PM
wednesday5AM-8PM
thursday5AM-8PM
friday5AM-8PM
saturday5AM-8PM
sunday5AM-8PM

Location

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3.9

475 Flatbush Ave, Hartford, Connecticut

The reviews highlight a mixed experience at the location with some positive feedback on customer service responsiveness but notable negative comments about order accuracy and staff behavior. Patrons appreciate quick management responses to issues but express frustration over frequent errors in orders and lack of apology or compensation for mistakes. The environment is considered clean, but there are concerns about long wait times and unfriendliness.

Dunkin' logo

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4.0

200 Prospect Ave, Hartford, Connecticut

The business receives mixed reviews regarding service and food quality. Customers appreciate the fast and friendly service, along with a clean environment and hot coffee. However, there are complaints about rude staff, inconsistency in order accuracy, and poor-quality meals at times. The establishment offers various services like curbside pickup, delivery, and drive-through but lacks dine-in options.

Dunkin' logo

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4.1

56 Park Rd, West Hartford, Connecticut

The business offers a friendly and fast service with great coffee options and a cozy atmosphere. While customers appreciate the reliable online ordering system and accommodating staff, there are issues with customer service related to receipt handling and power outages affecting equipment use. Despite being family-friendly with ample amenities like Wi-Fi and accessible seating, some operational challenges have been noted.

Cha Papi logo

Cha Papi

4.6

150 Shield St, West Hartford, Connecticut

Cha Papi is a highly praised donut shop known for its creative and flavorful mochi donuts that change weekly. Customers appreciate the strong ube flavor in their drinks and the friendly staff. The cozy atmosphere with seasonal decor enhances the dining experience, although some find the prices high.

Dunkin' logo

Dunkin'

3.7

338 Park Rd, West Hartford, Connecticut

The reviews highlight a mixed experience at this location. Customers appreciate the fast and friendly service, but there are complaints about inconsistency in food quality and preparation errors. Some customers find the coffee subpar, while others note issues with pricing. The environment is clean, but service can become frustrating during busy times.

Dunkin' logo

Dunkin'

3.8

106 Sisson Ave, Hartford, Connecticut

The Dunkin’ Donuts location receives mixed feedback with some customers enjoying the friendly service and quality offerings, while others are unhappy with inconsistent pricing and rude staff. Service efficiency varies between morning and evening shifts, affecting overall satisfaction.

Dunkin' logo

Dunkin'

3.9

450 S Main St, West Hartford, Connecticut

The Dunkin' location offers a mix of positive and negative experiences according to customer feedback. Staff are generally praised for their friendliness and efficiency, especially under busy conditions. However, there are concerns about cleanliness, order accuracy, and staff attitude in certain instances. While the setup is family-friendly with convenient amenities, some patrons have noted limitations such as lack of drive-thru service.

Dunkin' logo

Dunkin'

3.8

754 Maple Ave, Hartford, Connecticut

The reviews indicate mixed experiences with the service quality at this Dunkin' location. Some customers reported issues with order accuracy and perceived indifference from staff, which affected their overall experience negatively. However, there are mentions of friendly interactions and a commitment to customer satisfaction in other reviews. The business provides a variety of services such as dine-in, delivery, and drive-through options, and offers great coffee and dessert.