Dunkin' logo

Dunkin'

(3.9)

475 Flatbush Ave, Hartford, Connecticut

Dunkin' storefront

Summary

The reviews highlight a mixed experience at the location with some positive feedback on customer service responsiveness but notable negative comments about order accuracy and staff behavior. Patrons appreciate quick management responses to issues but express frustration over frequent errors in orders and lack of apology or compensation for mistakes. The environment is considered clean, but there are concerns about long wait times and unfriendliness.

Pros

  • quick management response
  • clean atmosphere
  • friendly staff occasionally

Cons

  • frequent order errors
  • long wait times
  • unapologetic service

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday4:30AM-9PM
tuesday4:30AM-9PM
wednesday4:30AM-9PM
thursday4:30AM-9PM
friday4:30AM-9PM
saturday5AM-8PM
sunday5AM-7PM

Location

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4.1

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The business offers a friendly and fast service with great coffee options and a cozy atmosphere. While customers appreciate the reliable online ordering system and accommodating staff, there are issues with customer service related to receipt handling and power outages affecting equipment use. Despite being family-friendly with ample amenities like Wi-Fi and accessible seating, some operational challenges have been noted.

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Cha Papi

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Cha Papi is a highly praised donut shop known for its creative and flavorful mochi donuts that change weekly. Customers appreciate the strong ube flavor in their drinks and the friendly staff. The cozy atmosphere with seasonal decor enhances the dining experience, although some find the prices high.

Dunkin' logo

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3.8

106 Sisson Ave, Hartford, Connecticut

The Dunkin’ Donuts location receives mixed feedback with some customers enjoying the friendly service and quality offerings, while others are unhappy with inconsistent pricing and rude staff. Service efficiency varies between morning and evening shifts, affecting overall satisfaction.

Dunkin' logo

Dunkin'

3.7

338 Park Rd, West Hartford, Connecticut

The reviews highlight a mixed experience at this location. Customers appreciate the fast and friendly service, but there are complaints about inconsistency in food quality and preparation errors. Some customers find the coffee subpar, while others note issues with pricing. The environment is clean, but service can become frustrating during busy times.

Dunkin' logo

Dunkin'

3.8

754 Maple Ave, Hartford, Connecticut

The reviews indicate mixed experiences with the service quality at this Dunkin' location. Some customers reported issues with order accuracy and perceived indifference from staff, which affected their overall experience negatively. However, there are mentions of friendly interactions and a commitment to customer satisfaction in other reviews. The business provides a variety of services such as dine-in, delivery, and drive-through options, and offers great coffee and dessert.

Dunkin' logo

Dunkin'

4.0

265 Washington St, Hartford, Connecticut

The establishment offers a mixed experience with some notable strengths and weaknesses. While the donuts and service are often praised, there have been recent declines in drink quality and customer service consistency due to management changes. Some customers also reported poor food presentation and issues with incorrect orders.