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Dunkin'
5305 Washington St, West Roxbury, Massachusetts
Phone: +1 617-325-7159
Website: locations.dunkindonuts.com
Summary
Customers have mixed experiences with the establishment's service quality and food offerings. Positive remarks highlight excellent customer interaction, especially with Anna, and appreciation for their coffee and breakfast options. Conversely, there are complaints about inconsistent service quality between weekdays and weekends, as well as some issues with order fulfillment. The reviews suggest a welcoming atmosphere but indicate room for improvement in certain operational areas.
Pros
- excellent customer interaction
- great coffee and breakfast
- welcoming atmosphere
- fast service
Cons
- inconsistent weekend service
- order fulfillment issues
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
36 Sawmill Ln, Dedham, Massachusetts
The establishment has a mixed reputation with some positive aspects but significant recurring issues that impact customer satisfaction. Customers appreciate the quick service options and quality of offerings like comfort food and coffee. However, repeated complaints about poor-quality coffee and unhelpful staff have marred their experience. The negative reviews highlight consistent problems in service delivery and product quality, particularly concerning mobile orders. While the business offers various dining services and is family-friendly, these issues need addressing to improve overall customer perceptions.
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Dunkin'
1435-1445 VFW Pkwy, West Roxbury, Massachusetts
The coffee shop offers a welcoming atmosphere with friendly service and clean environment. However, customers have noted inconsistencies in the quality of drinks prepared. While the establishment provides several dining options including breakfast, lunch, dinner, and dessert, some patrons find the staff's attitude lacking at times. The location has ample parking facilities, but prices are perceived as high by some visitors.
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Dunkin'
155 Spring St, West Roxbury, Massachusetts
The establishment is praised for its efficiency and friendly staff, offering a comfortable dining experience with good coffee and breakfast options. However, the absence of bathrooms and occasional order errors are noted drawbacks.
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Anna's Hand Cut Donuts Inc
2056 Centre St, West Roxbury, Massachusetts
The donut shop offers a nostalgic experience with classic, delicious donuts reminiscent of earlier decades. Customers appreciate the straightforward and friendly service, along with a clean environment. However, some are deterred by the limited parking options and high prices. The cash-only policy might also be inconvenient for those unprepared.
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Dunkin'
4610 Washington St, Roslindale, Massachusetts
The business offers convenient service options such as drive-through and delivery but receives mixed feedback on staff attentiveness and food accuracy. Customers appreciate the quick service and various offerings but criticize the poor attitude of some staff members and frequent order mistakes. The quality of coffee and breakfast items is also a point of contention.
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Dunkin'
806 Providence Hwy, Dedham, Massachusetts
The business offers a range of services including dine-in and quick bites with good coffee, but faces criticism for inconsistent service and cleanliness. While some customers appreciate the freshness of food like donuts and bagels, others have had negative experiences related to custom order handling and potential hygiene issues. Accessibility features are well-implemented.
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Dunkin'
1200 Hyde Park Ave, Hyde Park, Massachusetts
The business receives high praise for its exceptional service and friendly staff, with specific mentions of memorable interactions and consistently great service over the years. Customers also appreciate the quality of their donuts and coffee, though there are occasional complaints about order accuracy. Overall, this location is favored for its warm atmosphere and dedicated employees.
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Dunkin'
1800 Hyde Park Ave, Hyde Park, Massachusetts
The Dunkin' location enjoys positive feedback for its friendly staff and consistently good food, including great coffee. However, there are concerns regarding hygiene issues with prepared food items. The selection of doughnuts is viewed as limited by some customers.