Dunkin' logo

Dunkin'

(4.3)

5305 Washington St, West Roxbury, Massachusetts

Dunkin' storefront

Summary

Customers have mixed experiences with the establishment's service quality and food offerings. Positive remarks highlight excellent customer interaction, especially with Anna, and appreciation for their coffee and breakfast options. Conversely, there are complaints about inconsistent service quality between weekdays and weekends, as well as some issues with order fulfillment. The reviews suggest a welcoming atmosphere but indicate room for improvement in certain operational areas.

Pros

  • excellent customer interaction
  • great coffee and breakfast
  • welcoming atmosphere
  • fast service

Cons

  • inconsistent weekend service
  • order fulfillment issues

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Parking
Wheelchair Accessible
Early Morning Hours

Hours

monday4AM-7PM
tuesday4AM-7PM
wednesday4AM-7PM
thursday4AM-7PM
friday4AM-7PM
saturday4AM-7PM
sunday5AM-7PM

Location

Other Donut Shops Nearby

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3.7

36 Sawmill Ln, Dedham, Massachusetts

The establishment has a mixed reputation with some positive aspects but significant recurring issues that impact customer satisfaction. Customers appreciate the quick service options and quality of offerings like comfort food and coffee. However, repeated complaints about poor-quality coffee and unhelpful staff have marred their experience. The negative reviews highlight consistent problems in service delivery and product quality, particularly concerning mobile orders. While the business offers various dining services and is family-friendly, these issues need addressing to improve overall customer perceptions.

Dunkin' logo

Dunkin'

3.9

1435-1445 VFW Pkwy, West Roxbury, Massachusetts

The coffee shop offers a welcoming atmosphere with friendly service and clean environment. However, customers have noted inconsistencies in the quality of drinks prepared. While the establishment provides several dining options including breakfast, lunch, dinner, and dessert, some patrons find the staff's attitude lacking at times. The location has ample parking facilities, but prices are perceived as high by some visitors.

Dunkin' logo

Dunkin'

4.1

155 Spring St, West Roxbury, Massachusetts

The establishment is praised for its efficiency and friendly staff, offering a comfortable dining experience with good coffee and breakfast options. However, the absence of bathrooms and occasional order errors are noted drawbacks.

Anna's Hand Cut Donuts Inc logo

Anna's Hand Cut Donuts Inc

4.4

2056 Centre St, West Roxbury, Massachusetts

The donut shop offers a nostalgic experience with classic, delicious donuts reminiscent of earlier decades. Customers appreciate the straightforward and friendly service, along with a clean environment. However, some are deterred by the limited parking options and high prices. The cash-only policy might also be inconvenient for those unprepared.

Dunkin' logo

Dunkin'

3.5

4610 Washington St, Roslindale, Massachusetts

The business offers convenient service options such as drive-through and delivery but receives mixed feedback on staff attentiveness and food accuracy. Customers appreciate the quick service and various offerings but criticize the poor attitude of some staff members and frequent order mistakes. The quality of coffee and breakfast items is also a point of contention.

Dunkin' logo

Dunkin'

3.9

806 Providence Hwy, Dedham, Massachusetts

The business offers a range of services including dine-in and quick bites with good coffee, but faces criticism for inconsistent service and cleanliness. While some customers appreciate the freshness of food like donuts and bagels, others have had negative experiences related to custom order handling and potential hygiene issues. Accessibility features are well-implemented.

Dunkin' logo

Dunkin'

4.4

1200 Hyde Park Ave, Hyde Park, Massachusetts

The business receives high praise for its exceptional service and friendly staff, with specific mentions of memorable interactions and consistently great service over the years. Customers also appreciate the quality of their donuts and coffee, though there are occasional complaints about order accuracy. Overall, this location is favored for its warm atmosphere and dedicated employees.

Dunkin' logo

Dunkin'

4.1

1800 Hyde Park Ave, Hyde Park, Massachusetts

The Dunkin' location enjoys positive feedback for its friendly staff and consistently good food, including great coffee. However, there are concerns regarding hygiene issues with prepared food items. The selection of doughnuts is viewed as limited by some customers.