Dunkin'

36 Sawmill Ln, Dedham, Massachusetts

The establishment has a mixed reputation with some positive aspects but significant recurring issues that impact customer satisfaction. Customers appreciate the quick service options and quality of offerings like comfort food and coffee. However, repeated complaints about poor-quality coffee and unhelpful staff have marred their experience. The negative reviews highlight consistent problems in service delivery and product quality, particularly concerning mobile orders. While the business offers various dining services and is family-friendly, these issues need addressing to improve overall customer perceptions.

1200 Hyde Park Ave, Hyde Park, Massachusetts

The business receives high praise for its exceptional service and friendly staff, with specific mentions of memorable interactions and consistently great service over the years. Customers also appreciate the quality of their donuts and coffee, though there are occasional complaints about order accuracy. Overall, this location is favored for its warm atmosphere and dedicated employees.

5305 Washington St, West Roxbury, Massachusetts

Customers have mixed experiences with the establishment's service quality and food offerings. Positive remarks highlight excellent customer interaction, especially with Anna, and appreciation for their coffee and breakfast options. Conversely, there are complaints about inconsistent service quality between weekdays and weekends, as well as some issues with order fulfillment. The reviews suggest a welcoming atmosphere but indicate room for improvement in certain operational areas.

50 University Ave, Westwood, Massachusetts

The business offers a range of food and coffee options with generally positive remarks on taste and presentation. However, service delays and staff behavior issues are common complaints. There is ample accessibility and multiple service options available.

2790 Washington St, Canton, Massachusetts

The Dunkin' Donuts location receives mixed reviews with praise for friendly and professional staff, particularly in handling difficult customers with grace. However, there are concerns about service efficiency, especially at the drive-through, where orders can be incomplete and wait times long. A former employee reported an issue regarding unpaid wages, indicating potential management problems.

942 Hyde Park Ave, Hyde Park, Massachusetts

The Dunkin' location has generally positive feedback for its coffee and friendly service. Customers appreciate the clean environment and professional staff, but there are notable issues with order accuracy, particularly with coffee flavors. The establishment offers a variety of services including drive-through, dine-in, and delivery options.

806 Providence Hwy, Dedham, Massachusetts

The business offers a range of services including dine-in and quick bites with good coffee, but faces criticism for inconsistent service and cleanliness. While some customers appreciate the freshness of food like donuts and bagels, others have had negative experiences related to custom order handling and potential hygiene issues. Accessibility features are well-implemented.

4610 Washington St, Roslindale, Massachusetts

The business offers convenient service options such as drive-through and delivery but receives mixed feedback on staff attentiveness and food accuracy. Customers appreciate the quick service and various offerings but criticize the poor attitude of some staff members and frequent order mistakes. The quality of coffee and breakfast items is also a point of contention.