Dunkin'
Polytech Institute, 100 Institute Rd, Worcester, Massachusetts
Phone: +1 508-831-5693
Website: locations.dunkindonuts.com
Summary
The Dunkin’ Donuts location discussed in the reviews is praised for its efficiency and fast service, even during busy periods typical of academic schedules. Customers appreciate the quick turnaround on orders and the availability of convenient ordering options like mobile apps, particularly popular among college students who frequently visit for breakfast or coffee boosts. However, some feedback indicates that while the staff is efficient, they may not always be perceived as friendly. The environment supports various service methods including curbside pickup and delivery, catering to a busy crowd with accessibility features well in place.
Pros
- fast and efficient service
- convenient app ordering
- popular among students
- good coffee options
- accessible facilities
Cons
- staff can be unfriendly
- crowded during peak times
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
In Mobil Gas Station, 185 Park Ave, Worcester, Massachusetts
The establishment offers a clean environment with fast and friendly service, though some customers have noted issues with order accuracy and customer service. The coffee quality has received mixed feedback, with some finding it unsatisfactory. While the staff is generally praised for their helpfulness and familiarity with regulars' orders, there are reports of rudeness and inflexibility in accommodating specific requests.
Honey Dew Donuts
101 Highland St, Worcester, Massachusetts
The establishment offers friendly service and fresh bakery items, particularly noted for their donuts. However, the coffee quality is inconsistent, with some customers finding it unsatisfactory. The food receives mixed reviews regarding taste. Parking appears to be an issue for some patrons.
Dunkin'
Shell Station, 340 Grove St, Worcester, Massachusetts
Dunkin Donuts at 340 Grove St offers excellent customer service with friendly and professional staff. However, there are occasional issues with food quality such as burned bagels. Coffee quality is inconsistent but generally praised during certain shifts. The drive-through service is fast and efficient. Some customers experience challenges with specific orders being misunderstood by staff.
Dunkin'
104 Belmont St Tedeschi, Worcester, Massachusetts
The Dunkin Donuts location receives mixed reviews. Customers appreciate the quality of some food items and the helpfulness of certain staff members like Carlos and Hector. However, there are consistent complaints about service inconsistencies and employee behavior on specific shifts. Overall, while some employees provide excellent service, others appear to struggle with professionalism and efficiency.
Dunkin'
421-427 Main St, Worcester, Massachusetts
The business offers great coffee and quick service but struggles with order accuracy and employee communication skills. Several customers experienced significant issues with their orders, often requiring them to request corrections. There are also reports of poor treatment from staff towards certain patrons.
Dunkin'
Medical Center, 123 Summer St, Worcester, Massachusetts
The reviews present a mixed experience at the establishment, highlighting both positive aspects like excellent coffee and negative experiences such as poor customer service. While some customers appreciate their offerings, others have faced issues with staff behavior and financial transactions.
Dunkin'
211 Chandler St, Worcester, Massachusetts
Customers have reported mixed experiences at this establishment. Some customers faced issues with incorrect orders and poor customer service, highlighting a lack of professionalism and accuracy in fulfilling orders. On the other hand, there are instances of exceptional service where employees went out of their way to enhance the customer experience. The business offers several convenient services including drive-through and delivery options.
Honey Dew Donuts
99 Gold Star Blvd, Worcester, Massachusetts
The establishment offers a mixed experience with commendable service and delicious food but faces challenges with order accuracy and wait times. Customers appreciate the fast and friendly service from certain staff members, like Jayden Gonzalez, and enjoy high-quality donuts. However, there are frequent issues with long waits at the drive-thru and inaccurate orders, leading to customer dissatisfaction. The environment is casual and welcoming for solo diners.