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Dunkin'

(3.7)

Shell Station, 340 Grove St, Worcester, Massachusetts

Dunkin' storefront

Summary

Dunkin Donuts at 340 Grove St offers excellent customer service with friendly and professional staff. However, there are occasional issues with food quality such as burned bagels. Coffee quality is inconsistent but generally praised during certain shifts. The drive-through service is fast and efficient. Some customers experience challenges with specific orders being misunderstood by staff.

Pros

  • excellent customer service
  • fast drive-thru service
  • friendly staff
  • good coffee on third shift
  • efficient order handling

Cons

  • burned bagels
  • inconsistent coffee quality
  • order misunderstanding

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Open 24/7
Early Morning Hours

Hours

mondayOpen 24 hours
tuesdayOpen 24 hours
wednesdayOpen 24 hours
thursdayOpen 24 hours
fridayOpen 24 hours
saturdayOpen 24 hours
sundayOpen 24 hours

Location

Other Donut Shops Nearby

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4.1

Yankee Gas Station, 67 W Boylston St, Worcester, Massachusetts

The business receives mixed feedback with consistent issues related to order accuracy and staff performance, particularly on weekends. However, the establishment is praised for its quick service during weekdays and popular offerings like coffee and breakfast items. Despite some complaints about parking options, it features a clean environment and fast service.

Honey Dew Donuts logo

Honey Dew Donuts

4.4

99 Gold Star Blvd, Worcester, Massachusetts

The establishment offers a mixed experience with commendable service and delicious food but faces challenges with order accuracy and wait times. Customers appreciate the fast and friendly service from certain staff members, like Jayden Gonzalez, and enjoy high-quality donuts. However, there are frequent issues with long waits at the drive-thru and inaccurate orders, leading to customer dissatisfaction. The environment is casual and welcoming for solo diners.

Dunkin' logo

Dunkin'

4.4

Polytech Institute, 100 Institute Rd, Worcester, Massachusetts

The Dunkin’ Donuts location discussed in the reviews is praised for its efficiency and fast service, even during busy periods typical of academic schedules. Customers appreciate the quick turnaround on orders and the availability of convenient ordering options like mobile apps, particularly popular among college students who frequently visit for breakfast or coffee boosts. However, some feedback indicates that while the staff is efficient, they may not always be perceived as friendly. The environment supports various service methods including curbside pickup and delivery, catering to a busy crowd with accessibility features well in place.

Dunkin' logo

Dunkin'

3.3

In Mobil Gas Station, 185 Park Ave, Worcester, Massachusetts

The establishment offers a clean environment with fast and friendly service, though some customers have noted issues with order accuracy and customer service. The coffee quality has received mixed feedback, with some finding it unsatisfactory. While the staff is generally praised for their helpfulness and familiarity with regulars' orders, there are reports of rudeness and inflexibility in accommodating specific requests.

Honey Dew Donuts logo

Honey Dew Donuts

3.9

101 Highland St, Worcester, Massachusetts

The establishment offers friendly service and fresh bakery items, particularly noted for their donuts. However, the coffee quality is inconsistent, with some customers finding it unsatisfactory. The food receives mixed reviews regarding taste. Parking appears to be an issue for some patrons.

Dunkin' logo

Dunkin'

4.1

104 Belmont St Tedeschi, Worcester, Massachusetts

The Dunkin Donuts location receives mixed reviews. Customers appreciate the quality of some food items and the helpfulness of certain staff members like Carlos and Hector. However, there are consistent complaints about service inconsistencies and employee behavior on specific shifts. Overall, while some employees provide excellent service, others appear to struggle with professionalism and efficiency.

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Dunkin'

3.7

421-427 Main St, Worcester, Massachusetts

The business offers great coffee and quick service but struggles with order accuracy and employee communication skills. Several customers experienced significant issues with their orders, often requiring them to request corrections. There are also reports of poor treatment from staff towards certain patrons.

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Dunkin'

3.6

Medical Center, 123 Summer St, Worcester, Massachusetts

The reviews present a mixed experience at the establishment, highlighting both positive aspects like excellent coffee and negative experiences such as poor customer service. While some customers appreciate their offerings, others have faced issues with staff behavior and financial transactions.