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Dunkin'
Bee Zee Gas Station, 177 SW Cutoff, Worcester, Massachusetts
Phone: +1 508-770-1700
Website: locations.dunkindonuts.com
Summary
The business offers a pleasant and efficient service with friendly staff, though some customers have encountered poor interactions with specific employees. The food quality is typical for the brand, but there are issues with order accuracy and handling of refunds.
Pros
- friendly staff
- great coffee
- fast service
- family-friendly atmosphere
- wheelchair accessible
Cons
- employee rudeness
- order accuracy problems
- refund issues
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Honey Dew Donuts
540 Massasoit Rd, Worcester, Massachusetts
Customers generally enjoy the friendly and efficient service, especially during morning visits with staff like Brandy who add a personal touch. The coffee is well-regarded for its quality. However, there are concerns about inconsistent customer service during certain times of day, with some reports of unprofessional behavior from staff. Despite these issues, many appreciate the overall offerings such as delicious sandwiches and donuts.
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Roccos Doughnut Company
238 Millbury Ave, Millbury, Massachusetts
Rocco's Doughnut is praised for its large, flavorful donuts and excellent customer service. While many enjoy the variety and freshness, some note issues with consistency in glaze application on certain donut flavors. The coffee pairs well with their offerings. Accessibility features are appreciated, but there are mentions of parking limitations.
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Dunkin'
990 Grafton St, Worcester, Massachusetts
The reviewed Dunkin' location struggles with consistent service and order accuracy, leading to customer dissatisfaction. Despite having a variety of offerings and being well-equipped for various dining preferences, the staff's professionalism is frequently called into question. The environment is noted as clean but marred by issues such as rude behavior from employees and incorrect orders.
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Honey Dew Donuts
851 Grafton St, Worcester, Massachusetts
The bakery is praised for its superior breakfast options and quality pastries, particularly noting the maple donuts and spinach pie. Customers appreciate the fast service and friendly staff, including a specific employee mentioned frequently for his kindness. However, some issues with product ingredients, such as non-butter spreads on bagels, have been noted. While prices are seen as high, the environment is clean, and there's ample parking available.
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Donut Star
204 Worcester St, North Grafton, Massachusetts
The establishment is known for its delicious breakfast and great desserts, particularly the donuts. While some customers appreciate the family-like service and tasty offerings, others have had negative experiences with long wait times, poor food quality under new management, and unsanitary conditions. The menu includes comfort foods like pancakes and home fries, but issues with order fulfillment and cleanliness are significant concerns for many patrons.
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Dunkin'
Xtra Mart Gas Station, 257 Providence St, Worcester, Massachusetts
The business offers friendly and quick service with great coffee and various food options available throughout the day. While it accepts credit cards and offers multiple payment methods, cash-only constraints can be inconvenient for some customers. The staff is characterized as helpful and engaging, though wait times can occasionally be long due to limited staffing during peak hours. It provides a casual atmosphere suitable for different crowd types including college students and families.
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Dunkin'
265 Grafton St, Worcester, Massachusetts
The reviewed Dunkin' Donuts location has a mixed reputation among its patrons. While some customers commend the friendly service and quality coffee, others express dissatisfaction with long wait times and poor in-store attention. The drive-through is generally well-regarded for its efficiency, contrasting with complaints about the dine-in experience.
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Dunkin'
1 Elm St, Millbury, Massachusetts
The business provides a mixed experience with fast and friendly service but faces challenges in management efficiency and consistency in order accuracy. Customers appreciate the quality of coffee and quick service options like drive-through and mobile ordering, although there are occasional frustrations with staff attitudes and errors in orders. The location offers various amenities including free parking, though some customers express dissatisfaction with parking availability.