Donut Star

72 Worcester St, Grafton, Massachusetts

The Grafton Dunkin' Donuts has received mixed to negative feedback from customers who cite rude and unprofessional service as a major issue. Several reviewers reported encountering staff members with poor manners and noted instances of food quality concerns, such as hair found in avocado toast and cold food despite using mobile order options. Additionally, there is mention of long wait times for orders without justification and unsanitary conditions like dirty bathrooms. While the location offers several amenities such as a variety of dining options throughout the day, the negative service experience appears to overshadow these features.

Bee Zee Gas Station, 177 SW Cutoff, Worcester, Massachusetts

The business offers a pleasant and efficient service with friendly staff, though some customers have encountered poor interactions with specific employees. The food quality is typical for the brand, but there are issues with order accuracy and handling of refunds.

238 Millbury Ave, Millbury, Massachusetts

Rocco's Doughnut is praised for its large, flavorful donuts and excellent customer service. While many enjoy the variety and freshness, some note issues with consistency in glaze application on certain donut flavors. The coffee pairs well with their offerings. Accessibility features are appreciated, but there are mentions of parking limitations.

990 Grafton St, Worcester, Massachusetts

The reviewed Dunkin' location struggles with consistent service and order accuracy, leading to customer dissatisfaction. Despite having a variety of offerings and being well-equipped for various dining preferences, the staff's professionalism is frequently called into question. The environment is noted as clean but marred by issues such as rude behavior from employees and incorrect orders.

540 Massasoit Rd, Worcester, Massachusetts

Customers generally enjoy the friendly and efficient service, especially during morning visits with staff like Brandy who add a personal touch. The coffee is well-regarded for its quality. However, there are concerns about inconsistent customer service during certain times of day, with some reports of unprofessional behavior from staff. Despite these issues, many appreciate the overall offerings such as delicious sandwiches and donuts.

604 Hartford Turnpike, Shrewsbury, Massachusetts

The business receives mixed reviews regarding service and product quality. Some customers appreciate the friendly staff and great coffee, while others criticize poor attention to orders and inadequate service. The establishment offers convenient takeout and delivery options, with an accessible environment for wheelchair users.

851 Grafton St, Worcester, Massachusetts

The bakery is praised for its superior breakfast options and quality pastries, particularly noting the maple donuts and spinach pie. Customers appreciate the fast service and friendly staff, including a specific employee mentioned frequently for his kindness. However, some issues with product ingredients, such as non-butter spreads on bagels, have been noted. While prices are seen as high, the environment is clean, and there's ample parking available.

1 Elm St, Millbury, Massachusetts

The business provides a mixed experience with fast and friendly service but faces challenges in management efficiency and consistency in order accuracy. Customers appreciate the quality of coffee and quick service options like drive-through and mobile ordering, although there are occasional frustrations with staff attitudes and errors in orders. The location offers various amenities including free parking, though some customers express dissatisfaction with parking availability.