Dunkin' logo

Dunkin'

(3.7)

72 Worcester St, Grafton, Massachusetts

Dunkin' storefront

Summary

The Grafton Dunkin' Donuts has received mixed to negative feedback from customers who cite rude and unprofessional service as a major issue. Several reviewers reported encountering staff members with poor manners and noted instances of food quality concerns, such as hair found in avocado toast and cold food despite using mobile order options. Additionally, there is mention of long wait times for orders without justification and unsanitary conditions like dirty bathrooms. While the location offers several amenities such as a variety of dining options throughout the day, the negative service experience appears to overshadow these features.

Pros

  • Variety of breakfast items
  • Offerings include vegetarian options
  • Free parking available
  • Offers coffee and comfort food
  • Casual atmosphere

Cons

  • Rude staff members reported
  • Food quality issues noted
  • Long wait times for orders

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Outdoor Seating
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday4AM-12AM
tuesday4AM-12AM
wednesday4AM-12AM
thursday4AM-12AM
friday4AM-12AM
saturday4AM-12AM
sunday4AM-12AM

Location

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Honey Dew Donuts

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990 Grafton St, Worcester, Massachusetts

The reviewed Dunkin' location struggles with consistent service and order accuracy, leading to customer dissatisfaction. Despite having a variety of offerings and being well-equipped for various dining preferences, the staff's professionalism is frequently called into question. The environment is noted as clean but marred by issues such as rude behavior from employees and incorrect orders.

Dunkin' logo

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The Dunkin' Donuts location receives mixed reviews with some customers praising the friendly service and quality coffee while others criticize poor order accuracy and customer service issues in the drive-through. Customers appreciate the fast service but have experienced inconsistent order fulfillment, particularly at night or during high-demand periods. The environment is generally clean, but parking can be a challenge.