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Summary
The business has received mixed reviews indicating both strengths and weaknesses. Customers appreciate the fast service during busy times and friendly staff. However, issues with order accuracy, poor customer service response, and overpriced food are common complaints.
Pros
- friendly staff
- efficient drive-thru
- wheelchair accessible
Cons
- poor customer service
- overpriced items
- long wait times
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Marge's Donut Den
1751 28th St SW, Wyoming, Michigan
Marge's Donut Den is a beloved local spot known for its excellent donuts and friendly service. Customers appreciate the clean environment and reasonable pricing. The community-oriented atmosphere adds to its charm, making it a favorite among locals. However, some drawbacks include limited parking options and high prices for certain items.
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Dunkin'
6464 Byron Center Ave SW, Byron Center, Michigan
The establishment receives praise for its friendly and attentive staff who go out of their way to accommodate customers' requests, such as finding a specific type of doughnut. While the coffee is highly regarded by some patrons, others have noted it can be disappointing in terms of quality. The service speed is criticized by one reviewer, but overall experiences are generally positive with mentions of clean environments and great coffee.
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Dunkin'
200 Chicago Dr, Jenison, Michigan
Dunkin' offers a mix of positive and negative experiences based on customer feedback. Positive interactions highlight friendly service and delicious food options like donuts. However, frequent complaints about understaffing leading to long wait times and poor service are evident. Issues with order accuracy at the drive-thru also detract from the overall experience.
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Belman's Bakery Inc
1028 Chicago Dr SW, Wyoming, Michigan
Belman’s Bakery is celebrated for its delicious Mexican pastries and fresh bread that create a homely experience for customers. The bakery receives high praise for excellent customer service from caring owners. It serves as an important cultural representative of the Mexican community in Grand Rapids.
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Tim Hortons
4417 Kalamazoo Ave SE, Kentwood, Michigan
The drive-thru service at this location has received consistent complaints about order accuracy and customer service quality. Staff members have been noted to be both helpful and unhelpful in different interactions, indicating inconsistency in training. Despite these issues, the coffee is highly praised for its quality. The establishment offers a variety of dining options including breakfast, lunch, and vegetarian choices, catering well to diverse needs with accessibility features that include wheelchair-friendly facilities.
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Dizzy Donuts
8391 Byron Center Ave SW Suite C, Byron Center, Michigan
Dizzy Donuts offers a variety of mini donuts with delightful flavors and toppings, attracting customers seeking unique treats for small groups or office celebrations. The business is praised for its friendly service, clean environment, and convenient location, despite concerns over high prices and limited parking. It operates as a family-owned small business that successfully caters to solo diners and dessert enthusiasts.
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Sprinkles Donut Shop
6450 28th Ave, Hudsonville, Michigan
The donut shop is highly appreciated for its delicious and diverse selection of treats, friendly service, and welcoming atmosphere, especially during busy times like holidays. Customers frequently highlight the exceptional quality of both the pastries and coffee, with many returning due to consistently positive experiences. The establishment provides a clean environment and an engaging experience, particularly for families, as evidenced by their involvement in school events.
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Sandy's Donuts
2040 Leonard St NW, Grand Rapids, Michigan
Sandy's Donuts is a local favorite known for its delicious donuts and friendly service. The bakery offers a variety of baked goods, including cookies and breads, along with great coffee, making it an ideal spot for breakfast or dessert. While the prices are on the higher side and parking can be limited, the quality and taste make it worth visiting. The family-owned business is also noted for its accommodating staff and clean environment.