Tim Hortons logo

Tim Hortons

(3.5)

4417 Kalamazoo Ave SE, Kentwood, Michigan

Tim Hortons storefront

Summary

The drive-thru service at this location has received consistent complaints about order accuracy and customer service quality. Staff members have been noted to be both helpful and unhelpful in different interactions, indicating inconsistency in training. Despite these issues, the coffee is highly praised for its quality. The establishment offers a variety of dining options including breakfast, lunch, and vegetarian choices, catering well to diverse needs with accessibility features that include wheelchair-friendly facilities.

Pros

  • excellent coffee
  • vegetarian options
  • wheelchair accessible

Cons

  • inconsistent order accuracy
  • poor customer service
  • confusing drive-thru system

About

Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Drive-thru
Parking
Wheelchair Accessible
Early Morning Hours

Hours

monday5AM-3PM
tuesday5AM-3PM
wednesday5AM-3PM
thursday5AM-3PM
friday5AM-3PM
saturday7AM-3PM
sunday7AM-3PM

Location

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