Krispy Kreme logo

Krispy Kreme

(4.3)

12648 Jefferson Ave, Newport News, Virginia

Krispy Kreme storefront

Summary

Customers have mixed opinions about the donut shop, appreciating their fast service and friendly staff but criticizing limited variety during special events and inconsistent quality in some products. Some patrons were upset by disrespectful service behavior from employees. While the store offers several dining options and amenities, it lacks certain dietary accommodations.

Pros

  • fast drive-thru
  • friendly staff
  • hot fresh doughnuts
  • casual atmosphere
  • wheelchair accessibility

Cons

  • limited variety during events
  • inconsistent product quality
  • unprofessional service behavior

About

Longtime chain serving a variety of donut flavors & shapes, plus coffee & frozen drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday6AM-10PM
tuesday6AM-10PM
wednesday6AM-10PM
thursday6AM-10PM
friday6AM-11PM
saturday6AM-11PM
sunday6AM-10PM

Location

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3.2

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The business offers a variety of services including delivery and curbside pickup, but the quality of food and service is inconsistent. While coffee and donuts are generally praised, other items like breakfast sandwiches and hashbrowns have received negative feedback due to poor preparation and taste. Customers also experience issues with order accuracy and wait times.

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