Krispy Kreme logo

Krispy Kreme

(4.4)

4906 W Broad St, Richmond, Virginia

Krispy Kreme storefront

Summary

Krispy Kreme is a popular spot for their fresh donuts and friendly service, though there are issues with order accuracy and customer service experiences. The store offers various service options including delivery and drive-thru, making it convenient for different preferences. Despite some negative reviews related to specific locations, the overall brand enjoys a good reputation for quality and cleanliness.

Pros

  • fresh donuts
  • friendly staff
  • clean environment
  • varied flavors
  • convenient services

Cons

  • order accuracy issues
  • inconsistent service
  • cold product mistakes

About

Longtime chain serving a variety of donut flavors & shapes, plus coffee & frozen drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday6AM-10PM
tuesday6AM-10PM
wednesday6AM-10PM
thursday6AM-10PM
friday6AM-11PM
saturday6AM-11PM
sunday6AM-10PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

4.2

7300 Staples Mill Rd, Richmond, Virginia

The Dunkin' Donuts location discussed has mixed reviews regarding service and product quality. While some customers appreciate the convenience of delivery options and cleanliness, others are dissatisfied with issues such as inconsistent product sizes and poor staff interactions. Prices are also noted to be high for simple items like donuts and coffee.

Sugar Shack Donuts & Coffee logo

Sugar Shack Donuts & Coffee

4.5

1001 N Lombardy St, Richmond, Virginia

The donut shop offers a variety of tasty treats, with several customers praising the flavor and quality of items like the blueberry and salted caramel pretzel donuts. The service is generally well-regarded for being friendly and efficient, although some note high prices and issues with freshness near closing time. While there's limited parking, the store does provide a small lot.

Dunkin' logo

Dunkin'

3.3

900 W Broad St, Richmond, Virginia

The reviewed Dunkin' Donuts location struggles with significant operational issues and poor customer service, leading to widespread dissatisfaction. Customers report unsanitary conditions, unprofessional staff behavior, incorrect order fulfillment, and long wait times. Despite the convenience of various service options, these persistent problems overshadow the potential for a positive experience.

Dunkin' logo

Dunkin'

3.6

7721 Brook Rd, Richmond, Virginia

The business provides a consistent experience with quick and friendly service, though there are occasional inconsistencies in order preparation and customer service. Customers appreciate the clean environment and polite staff but have noted issues such as burnt food items and forgotten orders. The establishment offers various service options and is accessible for individuals using wheelchairs.

Dunkin' logo

Dunkin'

3.9

2300 Hungary Rd, Richmond, Virginia

The establishment offers a range of services including drive-through and dine-in options, with consistent coffee quality reported during morning shifts. However, customers have noted significant inconsistencies in service during night shifts, particularly regarding order accuracy and employee behavior. Additionally, hygiene issues such as flies over food items and slow service times were highlighted.

Dunkin' logo

Dunkin'

3.7

600 E Canal St Suite 1, Richmond, Virginia

Dunkin' Donuts in downtown Richmond receives mixed reviews regarding service quality and reliability. Customers appreciate the friendly staff, variety of offerings including excellent coffee, and clean environment. However, there are complaints about inconsistent staffing and poor management affecting service speed and order accuracy. Despite these issues, it remains a popular choice for its convenient location near workplaces.

The Treat Shop RVA (Jahnke Rd) logo

The Treat Shop RVA (Jahnke Rd)

4.6

6114 Jahnke Rd, Richmond, Virginia

The bakery is praised for its exceptional donuts, particularly the maple and hot chocolate glazed varieties, along with a savory breakfast sandwich. The service is noted for being friendly and attentive, with an emphasis on customer satisfaction, such as by preparing orders in advance upon request. Although parking availability is limited, the bakery offers a clean environment, fast service, and great coffee, contributing to its popularity among locals.

Country Style Donuts logo

Country Style Donuts

4.7

8900 W Broad St, Richmond, Virginia

The donut shop receives praise for its excellent homemade-tasting donuts and unique flavors like guava cream cheese. Customers appreciate the generous filling portions and the pleasant seating area. Additionally, the friendly service is frequently highlighted. However, some concerns include limited parking options and relatively high prices. The shop offers a cozy atmosphere with takeout and dine-in services, but lacks delivery options.