Dunkin' logo

Dunkin'

(3.7)

600 E Canal St Suite 1, Richmond, Virginia

Dunkin' storefront

Summary

Dunkin' Donuts in downtown Richmond receives mixed reviews regarding service quality and reliability. Customers appreciate the friendly staff, variety of offerings including excellent coffee, and clean environment. However, there are complaints about inconsistent staffing and poor management affecting service speed and order accuracy. Despite these issues, it remains a popular choice for its convenient location near workplaces.

Pros

  • friendly and helpful employees
  • variety of donuts and drinks
  • clean environment
  • fast coffee availability

Cons

  • inconsistent staffing
  • poor management

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday6AM-4PM
tuesdayClosed
wednesday6AM-4PM
thursday6AM-3PM
friday6AM-3PM
saturday7AM-2PM
sundayClosed

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.3

900 W Broad St, Richmond, Virginia

The reviewed Dunkin' Donuts location struggles with significant operational issues and poor customer service, leading to widespread dissatisfaction. Customers report unsanitary conditions, unprofessional staff behavior, incorrect order fulfillment, and long wait times. Despite the convenience of various service options, these persistent problems overshadow the potential for a positive experience.

Sugar Shack Donuts & Coffee logo

Sugar Shack Donuts & Coffee

4.5

1001 N Lombardy St, Richmond, Virginia

The donut shop offers a variety of tasty treats, with several customers praising the flavor and quality of items like the blueberry and salted caramel pretzel donuts. The service is generally well-regarded for being friendly and efficient, although some note high prices and issues with freshness near closing time. While there's limited parking, the store does provide a small lot.

Dunkin' logo

Dunkin'

2.6

4000 Mechanicsville Tpke, Richmond, Virginia

Customers appreciate the cleanliness and availability of takeout options at this Dunkin Donuts location, but express dissatisfaction with food quality, staff attitude, and order accuracy. The environment is tidy, yet there are significant concerns about burnt food items and incorrect orders. Although mobile ordering is an option, the service experience often falls short.

Dunkin' logo

Dunkin'

3.1

4869 Nine Mile Rd, Richmond, Virginia

The reviews indicate that while the donuts are appreciated for their quality, there is significant dissatisfaction with service times and order accuracy. Patrons have experienced long waits, incorrect orders, and unhelpful staff behavior. The cleanliness of the location is noted as a positive aspect, but bathrooms require maintenance. Parking is available, yet concerns about service efficiency persist.

The Treat Shop RVA (Jahnke Rd) logo

The Treat Shop RVA (Jahnke Rd)

4.6

6114 Jahnke Rd, Richmond, Virginia

The bakery is praised for its exceptional donuts, particularly the maple and hot chocolate glazed varieties, along with a savory breakfast sandwich. The service is noted for being friendly and attentive, with an emphasis on customer satisfaction, such as by preparing orders in advance upon request. Although parking availability is limited, the bakery offers a clean environment, fast service, and great coffee, contributing to its popularity among locals.

Krispy Kreme logo

Krispy Kreme

4.4

4906 W Broad St, Richmond, Virginia

Krispy Kreme is a popular spot for their fresh donuts and friendly service, though there are issues with order accuracy and customer service experiences. The store offers various service options including delivery and drive-thru, making it convenient for different preferences. Despite some negative reviews related to specific locations, the overall brand enjoys a good reputation for quality and cleanliness.

Country Style Donuts logo

Country Style Donuts

4.8

4300 Williamsburg Rd, Richmond, Virginia

Country Style Donuts is a popular spot praised for its delicious variety of donuts and friendly service. Customers appreciate the quality and taste of different flavors like buttermilk, blueberry, and pumpkin donut holes. The store provides in-store pickup, onsite services, takeout, dine-in options, and free parking. While the prices are considered high by some customers, the overall experience is positive due to the welcoming atmosphere.

Krispy Kreme logo

Krispy Kreme

4.2

7130 Tim Price Way, Richmond, Virginia

The Krispy Kreme store receives mixed reviews regarding product availability and customer service. While the donuts are praised for their quality, frequent stock issues lead to disappointment. Service can be inconsistent, with some employees described as unprofessional, though there is generally positive mention of cleanliness and atmosphere.