Dunkin' logo

Dunkin'

(2.6)

4000 Mechanicsville Tpke, Richmond, Virginia

Dunkin' storefront

Summary

Customers appreciate the cleanliness and availability of takeout options at this Dunkin Donuts location, but express dissatisfaction with food quality, staff attitude, and order accuracy. The environment is tidy, yet there are significant concerns about burnt food items and incorrect orders. Although mobile ordering is an option, the service experience often falls short.

Pros

  • clean store
  • available takeout
  • variety of coffee
  • breakfast options

Cons

  • burnt food
  • rude staff
  • order inaccuracies

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Chain Location

Hours

monday5AM-8PM
tuesday5AM-8PM
wednesday5AM-8PM
thursday5AM-8PM
friday5AM-8PM
saturday5AM-8PM
sunday5AM-8PM

Location

Other Donut Shops Nearby

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3.1

4869 Nine Mile Rd, Richmond, Virginia

The reviews indicate that while the donuts are appreciated for their quality, there is significant dissatisfaction with service times and order accuracy. Patrons have experienced long waits, incorrect orders, and unhelpful staff behavior. The cleanliness of the location is noted as a positive aspect, but bathrooms require maintenance. Parking is available, yet concerns about service efficiency persist.

Sugar Shack Donuts & Coffee logo

Sugar Shack Donuts & Coffee

4.5

1001 N Lombardy St, Richmond, Virginia

The donut shop offers a variety of tasty treats, with several customers praising the flavor and quality of items like the blueberry and salted caramel pretzel donuts. The service is generally well-regarded for being friendly and efficient, although some note high prices and issues with freshness near closing time. While there's limited parking, the store does provide a small lot.

Dunkin' logo

Dunkin'

3.3

900 W Broad St, Richmond, Virginia

The reviewed Dunkin' Donuts location struggles with significant operational issues and poor customer service, leading to widespread dissatisfaction. Customers report unsanitary conditions, unprofessional staff behavior, incorrect order fulfillment, and long wait times. Despite the convenience of various service options, these persistent problems overshadow the potential for a positive experience.

Dunkin' logo

Dunkin'

3.7

600 E Canal St Suite 1, Richmond, Virginia

Dunkin' Donuts in downtown Richmond receives mixed reviews regarding service quality and reliability. Customers appreciate the friendly staff, variety of offerings including excellent coffee, and clean environment. However, there are complaints about inconsistent staffing and poor management affecting service speed and order accuracy. Despite these issues, it remains a popular choice for its convenient location near workplaces.

Morr Donuts logo

Morr Donuts

4.7

6104 Brashier Blvd Suite E, Mechanicsville, Virginia

Morr Donuts is a family-owned shop known for its handcrafted donuts and excellent customer service. The donuts are praised for their variety and quality, including special themed options. Customers appreciate the clean environment and friendly staff. However, there are concerns about parking availability and high prices.

Country Style Donuts logo

Country Style Donuts

4.8

4300 Williamsburg Rd, Richmond, Virginia

Country Style Donuts is a popular spot praised for its delicious variety of donuts and friendly service. Customers appreciate the quality and taste of different flavors like buttermilk, blueberry, and pumpkin donut holes. The store provides in-store pickup, onsite services, takeout, dine-in options, and free parking. While the prices are considered high by some customers, the overall experience is positive due to the welcoming atmosphere.

Dunkin' logo

Dunkin'

3.6

7721 Brook Rd, Richmond, Virginia

The business provides a consistent experience with quick and friendly service, though there are occasional inconsistencies in order preparation and customer service. Customers appreciate the clean environment and polite staff but have noted issues such as burnt food items and forgotten orders. The establishment offers various service options and is accessible for individuals using wheelchairs.

Dunkin' logo

Dunkin'

3.1

9225 Atlee Rd, Mechanicsville, Virginia

The business has been criticized for poor customer service and inconsistent product quality, with several negative experiences reported at the drive-through and with food items like sandwiches and donuts. The coffee quality is also questioned. Despite these issues, it offers multiple service options including dine-in, takeout, and delivery, as well as amenities like free parking and wheelchair accessibility.