Dunkin' storefront

Summary

The business has been criticized for poor customer service and inconsistent product quality, with several negative experiences reported at the drive-through and with food items like sandwiches and donuts. The coffee quality is also questioned. Despite these issues, it offers multiple service options including dine-in, takeout, and delivery, as well as amenities like free parking and wheelchair accessibility.

Pros

  • multiple service options
  • free parking available
  • wheelchair accessible facilities
  • offers breakfast and lunch

Cons

  • inconsistent coffee quality
  • poor customer service
  • cold or poorly prepared food items

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible

Hours

monday5AM-7PM
tuesday5AM-7PM
wednesday5AM-7PM
thursday5AM-7PM
friday5AM-7PM
saturday5AM-7PM
sunday5AM-7PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.6

7721 Brook Rd, Richmond, Virginia

The business provides a consistent experience with quick and friendly service, though there are occasional inconsistencies in order preparation and customer service. Customers appreciate the clean environment and polite staff but have noted issues such as burnt food items and forgotten orders. The establishment offers various service options and is accessible for individuals using wheelchairs.

Dunkin' logo

Dunkin'

2.6

4000 Mechanicsville Tpke, Richmond, Virginia

Customers appreciate the cleanliness and availability of takeout options at this Dunkin Donuts location, but express dissatisfaction with food quality, staff attitude, and order accuracy. The environment is tidy, yet there are significant concerns about burnt food items and incorrect orders. Although mobile ordering is an option, the service experience often falls short.

Morr Donuts logo

Morr Donuts

4.7

6104 Brashier Blvd Suite E, Mechanicsville, Virginia

Morr Donuts is a family-owned shop known for its handcrafted donuts and excellent customer service. The donuts are praised for their variety and quality, including special themed options. Customers appreciate the clean environment and friendly staff. However, there are concerns about parking availability and high prices.

Dunkin' logo

Dunkin'

3.9

2300 Hungary Rd, Richmond, Virginia

The establishment offers a range of services including drive-through and dine-in options, with consistent coffee quality reported during morning shifts. However, customers have noted significant inconsistencies in service during night shifts, particularly regarding order accuracy and employee behavior. Additionally, hygiene issues such as flies over food items and slow service times were highlighted.

Dunkin' logo

Dunkin'

3.2

11657 N Lakeridge Pkwy A, Ashland, Virginia

The reviews highlight varied experiences at Dunkin', with strong points around coffee and food offerings but concerns about service efficiency and order accuracy. Some patrons appreciated the fast service and cleanliness in certain areas, while others faced long wait times and issues with staff communication. The establishment offers a range of services including drive-through, takeout, and dine-in options, catering to breakfast, lunch, dinner, and dessert needs.

Dunkin' logo

Dunkin'

4.2

7300 Staples Mill Rd, Richmond, Virginia

The Dunkin' Donuts location discussed has mixed reviews regarding service and product quality. While some customers appreciate the convenience of delivery options and cleanliness, others are dissatisfied with issues such as inconsistent product sizes and poor staff interactions. Prices are also noted to be high for simple items like donuts and coffee.

Krispy Kreme logo

Krispy Kreme

4.4

4906 W Broad St, Richmond, Virginia

Krispy Kreme is a popular spot for their fresh donuts and friendly service, though there are issues with order accuracy and customer service experiences. The store offers various service options including delivery and drive-thru, making it convenient for different preferences. Despite some negative reviews related to specific locations, the overall brand enjoys a good reputation for quality and cleanliness.

Sugar Shack Donuts & Coffee logo

Sugar Shack Donuts & Coffee

4.5

1001 N Lombardy St, Richmond, Virginia

The donut shop offers a variety of tasty treats, with several customers praising the flavor and quality of items like the blueberry and salted caramel pretzel donuts. The service is generally well-regarded for being friendly and efficient, although some note high prices and issues with freshness near closing time. While there's limited parking, the store does provide a small lot.