Summary
The reviews highlight varied experiences at Dunkin', with strong points around coffee and food offerings but concerns about service efficiency and order accuracy. Some patrons appreciated the fast service and cleanliness in certain areas, while others faced long wait times and issues with staff communication. The establishment offers a range of services including drive-through, takeout, and dine-in options, catering to breakfast, lunch, dinner, and dessert needs.
Pros
- excellent coffee
- fast service at times
- variety in menu offerings
- friendly service noted
- clean environment observed
Cons
- long wait times reported
- order inaccuracies experienced
- drinks not hot enough
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
802 England St, Ashland, Virginia
The establishment receives praise for its cleanliness and polite staff but faces criticism for service inefficiencies and quality control issues. Customers appreciate the friendly atmosphere, yet express dissatisfaction with order inaccuracies and slow service times. The business offers several dining options including coffee and breakfast items, catering to solo diners in a casual setting.
Dunkin'
9225 Atlee Rd, Mechanicsville, Virginia
The business has been criticized for poor customer service and inconsistent product quality, with several negative experiences reported at the drive-through and with food items like sandwiches and donuts. The coffee quality is also questioned. Despite these issues, it offers multiple service options including dine-in, takeout, and delivery, as well as amenities like free parking and wheelchair accessibility.
Dunkin'
2300 Hungary Rd, Richmond, Virginia
The establishment offers a range of services including drive-through and dine-in options, with consistent coffee quality reported during morning shifts. However, customers have noted significant inconsistencies in service during night shifts, particularly regarding order accuracy and employee behavior. Additionally, hygiene issues such as flies over food items and slow service times were highlighted.
Dunkin'
7721 Brook Rd, Richmond, Virginia
The business provides a consistent experience with quick and friendly service, though there are occasional inconsistencies in order preparation and customer service. Customers appreciate the clean environment and polite staff but have noted issues such as burnt food items and forgotten orders. The establishment offers various service options and is accessible for individuals using wheelchairs.
Dunkin'
7300 Staples Mill Rd, Richmond, Virginia
The Dunkin' Donuts location discussed has mixed reviews regarding service and product quality. While some customers appreciate the convenience of delivery options and cleanliness, others are dissatisfied with issues such as inconsistent product sizes and poor staff interactions. Prices are also noted to be high for simple items like donuts and coffee.
Country Style Donuts
8900 W Broad St, Richmond, Virginia
The donut shop receives praise for its excellent homemade-tasting donuts and unique flavors like guava cream cheese. Customers appreciate the generous filling portions and the pleasant seating area. Additionally, the friendly service is frequently highlighted. However, some concerns include limited parking options and relatively high prices. The shop offers a cozy atmosphere with takeout and dine-in services, but lacks delivery options.
Dunkin'
10260 W Broad St, Glen Allen, Virginia
Reviews for this Dunkin' Donuts location reflect mixed experiences primarily focused on customer service and staff interactions. Customers praise the clean environment, quality of donuts, and friendly employees but highlight negative encounters with specific staff members who provide poor service. Parking availability is a noted issue. The business offers a range of services including delivery and dine-in options.
Krispy Kreme
4906 W Broad St, Richmond, Virginia
Krispy Kreme is a popular spot for their fresh donuts and friendly service, though there are issues with order accuracy and customer service experiences. The store offers various service options including delivery and drive-thru, making it convenient for different preferences. Despite some negative reviews related to specific locations, the overall brand enjoys a good reputation for quality and cleanliness.