Mystic Doughnuts logo

Mystic Doughnuts

(3.5)

Inside of the Mystic Diner, 253 Greenmanville Ave, Mystic, Connecticut

Mystic Doughnuts storefront

Summary

The establishment offers a variety of tasty donuts and coffee options, with an accessible dining experience for those visiting solo. It provides a range of service options including delivery and dine-in, but is not solely dedicated to donuts as indicated by its limited selection in small cases. While the environment is casual and welcoming for quick visits, it lacks extensive parking facilities.

Pros

  • tasty donuts
  • great coffee
  • variety of service options
  • casual atmosphere
  • wheelchair accessible

Cons

  • limited donut selection
  • small display cases

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Wheelchair Accessible

Hours

monday9AM-9:30PM
tuesday9AM-9:30PM
wednesday9AM-9:30PM
thursday9AM-9:30PM
friday9AM-9:30PM
saturday9AM-9:30PM
sunday9AM-9:30PM

Location

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3.5

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The establishment receives mixed feedback, with frequent praise for its donuts and coffee quality but criticism of poor customer service from several employees. Reviews highlight consistent issues with staff attitude, particularly at the drive-through, as well as operational inefficiencies like not checking inventory properly or bringing out food on time. Despite these setbacks, customers appreciate the clean environment and fast service when it is available.

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3.6

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The business offers a casual atmosphere with convenient service options such as curbside pickup and delivery. While breakfast is popular here, some customers reported poor food quality like soggy hashbrowns and undercooked sandwiches. Staffing seems limited during peak hours, affecting the dine-in experience.

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3.6

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The business offers a mix of positive and negative experiences. Customers appreciate the cleanliness and fast service but are disappointed by inconsistent product quality and customer service issues. There are amenities like parking and accessibility features that enhance the experience.

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3.4

368 CT-12, Groton, Connecticut

The business is noted for its good service and friendly workers who strive to make customers happy, particularly appreciated by pet owners with the pup cup feature. However, there are issues such as rude staff and incorrect orders that detract from the experience. A significant incident involving damage to a customer's vehicle due to negligence has led to dissatisfaction. Some customers have also noted recent declines in food quality.