Summary
The reviews for Shipley Donuts indicate mixed experiences. While some customers appreciate the clean environment and fast service, others have encountered issues with product quality and declining service levels over time. The location's commitment to hygiene is commendable, but consistency in food freshness and customer service seems to vary across different visits.
Pros
- clean environment
- fast friendly service
- separate cashiers for orders
- freshly glazed donuts
- friendly staff
Cons
- declining service quality
- inconsistent food freshness
- lack of certain items
About
Chain with a variety of yeast, cake & filled donuts, plus kolaches, espresso drinks & smoothies.
Features
Hours
Location
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Reviews of this location highlight significant issues with customer service and product quality, contributing to a negative overall experience. Customers frequently report rudeness from staff, incorrect orders, and poor handling of mistakes, which diminishes the enjoyment expected at a donut shop. While some aspects like fast service are noted positively, they do not outweigh the cons. The establishment has amenities for dining in and takeout but lacks specific options for dietary restrictions.