SHIPLEY DO-NUTS SUMMERWOOD logo

SHIPLEY DO-NUTS SUMMERWOOD

(3.9)

14555 W Lake Houston Pkwy, Houston, Texas

SHIPLEY DO-NUTS SUMMERWOOD storefront

Summary

The donut shop offers consistently fresh and tasty glazed donuts with friendly service at certain locations. However, there are reports of cold food delivery and poor customer service at some times and places. The overall experience varies by location, with newer outlets receiving better feedback.

Pros

  • fresh glazed donuts
  • friendly employees
  • hot freshly made treats
  • drive-thru available

Cons

  • cold food issues
  • poor customer service
  • heavy glaze texture

About

Chain with a variety of yeast, cake & filled donuts, plus kolaches, espresso drinks & smoothies.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday4AM-5PM
tuesday4AM-5PM
wednesday4AM-5PM
thursday4AM-5PM
friday4AM-5PM
saturday4AM-5PM
sunday4AM-5PM

Location

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The donut shop offers a welcoming and clean environment with friendly staff and delicious, fluffy donuts. Coffee is well-regarded for being hot and tasty. However, some customers are disappointed by inconsistent quality in items like apple fritters and excessive sprinkles on certain donuts. The shop provides various service options including dine-in, takeout, and delivery.

Shipley Do-Nuts logo

Shipley Do-Nuts

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The reviews for Shipley Donuts indicate mixed experiences. While some customers appreciate the clean environment and fast service, others have encountered issues with product quality and declining service levels over time. The location's commitment to hygiene is commendable, but consistency in food freshness and customer service seems to vary across different visits.

Sweet Escape logo

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The business offers a delightful dining experience with a variety of tasty menu items, particularly noted for its flavorful Banh Mi and satisfying milk teas. Customers praise the excellent customer service, highlighting how issues are promptly addressed, which enhances their overall satisfaction. The friendly staff contributes to a positive atmosphere in a clean environment. The establishment provides multiple service options, including dine-in, takeout, and delivery, making it convenient for different preferences.

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The establishment has been criticized for consistently poor customer service and rude employees, particularly one employee who frequently appears to neglect proper order processing and exhibits unprofessional behavior. While the quality of coffee is praised in some reviews, other aspects such as overly sweet drinks and long wait times have disappointed customers. The location seems to suffer from operational issues like stock shortages and disorganized service.

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Bakery Donuts

4.1

18401 W Lake Houston Pkwy, Humble, Texas

The donut shop offers a variety of quality kolaches and fresh donuts with fast service, but customer experiences vary widely. Some patrons appreciate the friendly atmosphere and reasonable prices, while others criticize poor attitudes and inconsistent food quality. The store provides delivery, takeout options, and has a casual environment.