Thorntons logo

Thorntons

(4.0)

4520 Dixie Hwy, Louisville, Kentucky

Thorntons storefront

Summary

The reviews suggest that the establishment offers friendly service but struggles with cleanliness and food quality. Some customers find the environment unappealing due to its state of disrepair and lackluster offerings. However, there are aspects like friendly staff and accessible facilities that some patrons appreciate.

Pros

  • friendly staff
  • wheelchair access

Cons

  • unhygienic conditions
  • poor food quality

About

Convenience-store chain with grab-&-go food, packaged snacks & drinks, plus gasoline.

Features

Coffee Available
Breakfast Items
Takeout
Dine-in
Parking
Wheelchair Accessible
Chain Location

Hours

mondayOpen 24 hours
tuesdayOpen 24 hours
wednesdayOpen 24 hours
thursdayOpen 24 hours
fridayOpen 24 hours
saturdayOpen 24 hours
sundayOpen 24 hours

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.5

4601 Dixie Hwy, Shively, Kentucky

The business offers fast and friendly service with a clean environment, and is popular for its great coffee and breakfast options. Customers appreciate the quick service through apps and onsite, along with various dining accommodations including dine-in and takeout. However, some customers have experienced high prices and limited parking. Despite generally positive reviews, there was one instance of poor customer service reported.

Krispy Kreme logo

Krispy Kreme

4.0

3920 7th Street Rd, Louisville, Kentucky

The business receives mixed reviews for its donuts and service. Customers appreciate the quality of the donuts and enjoy the various service options available. However, there are significant complaints about rude staff and unwelcoming interactions. The establishment offers a range of dining experiences including dine-in, takeout, and delivery services.

Dunkin' logo

Dunkin'

3.7

4301 Cane Run Rd, Louisville, Kentucky

The restaurant offers a mix of positive and negative experiences. Customers appreciate the friendly service and quality drinks, but some have faced issues with food preparation and drive-thru confusion. The new location seems to provide better experiences than its older counterpart on Dixie.

Thorntons logo

Thorntons

3.6

4136 Cane Run Rd, Louisville, Kentucky

The business receives mixed reviews with several complaints about cleanliness and customer service issues. Some customers report a disorganized environment and unhelpful staff, while others appreciate the free parking and friendly interactions in specific situations.

Thorntons logo

Thorntons

3.8

4170 Taylor Blvd, Louisville, Kentucky

The business offers a great selection of doughnuts and beverages, with friendly staff and good customer service. However, cleanliness issues are noted in the new establishment, and operational hours can be inconsistent as per customer experiences. Parking is available but some customers face difficulties accessing activated lottery tickets.

Thorntons logo

Thorntons

3.4

4500 S 3rd St, Louisville, Kentucky

The Thorntons location experiences mixed reviews regarding its service and cleanliness. While the staff is generally friendly and efficient, there have been inconsistencies in store opening times and a perceived lack of fairness in age verification processes. The facility maintains cleanliness despite being busy during peak hours, but some customers note issues with outdoor maintenance. Overall, the business provides a clean environment and friendly service.

Thorntons logo

Thorntons

3.4

2000 7th Street Rd, Louisville, Kentucky

The establishment is noted for its high-quality ice and cleanliness, with a friendly staff contributing to a welcoming atmosphere. However, some concerns arise regarding employee attitudes and food safety practices. The business offers in-store shopping and accepts various payment methods, including credit and debit cards. It features free parking options and maintains an LGBTQ+ friendly environment.

Thorntons logo

Thorntons

3.8

1501 Dixie Hwy, Louisville, Kentucky

The convenience store is appreciated for its friendly staff and variety of services including ATM, restroom facilities, and a range of payment options. However, customers have reported issues with gas station pumps needing updates and dissatisfaction due to lack of early morning coffee availability. There are also concerns regarding poor management response and employee behavior.