Summary
The Thorntons location experiences mixed reviews regarding its service and cleanliness. While the staff is generally friendly and efficient, there have been inconsistencies in store opening times and a perceived lack of fairness in age verification processes. The facility maintains cleanliness despite being busy during peak hours, but some customers note issues with outdoor maintenance. Overall, the business provides a clean environment and friendly service.
Pros
- friendly staff
- clean restrooms
- efficient checkout
- busy yet organized
Cons
- inconsistent opening times
- poor exterior upkeep
- unfair age checking
About
Convenience-store chain with grab-&-go food, packaged snacks & drinks, plus gasoline.
Features
Hours
Location
Other Donut Shops Nearby
Thorntons
4170 Taylor Blvd, Louisville, Kentucky
The business offers a great selection of doughnuts and beverages, with friendly staff and good customer service. However, cleanliness issues are noted in the new establishment, and operational hours can be inconsistent as per customer experiences. Parking is available but some customers face difficulties accessing activated lottery tickets.
Thorntons
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King Donuts
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Nord's Bakery
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Thorntons
2000 7th Street Rd, Louisville, Kentucky
The establishment is noted for its high-quality ice and cleanliness, with a friendly staff contributing to a welcoming atmosphere. However, some concerns arise regarding employee attitudes and food safety practices. The business offers in-store shopping and accepts various payment methods, including credit and debit cards. It features free parking options and maintains an LGBTQ+ friendly environment.
Dunkin'
4601 Dixie Hwy, Shively, Kentucky
The business offers fast and friendly service with a clean environment, and is popular for its great coffee and breakfast options. Customers appreciate the quick service through apps and onsite, along with various dining accommodations including dine-in and takeout. However, some customers have experienced high prices and limited parking. Despite generally positive reviews, there was one instance of poor customer service reported.
Thorntons
1501 Dixie Hwy, Louisville, Kentucky
The convenience store is appreciated for its friendly staff and variety of services including ATM, restroom facilities, and a range of payment options. However, customers have reported issues with gas station pumps needing updates and dissatisfaction due to lack of early morning coffee availability. There are also concerns regarding poor management response and employee behavior.