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Summary
Tim Hortons experiences mixed service quality with some instances of excellent interactions and others showing significant lapses. While some customers praise the friendly staff and delicious coffee, others report frustrating encounters at the drive-through and indifferent in-store service. The environment is accessible and clean, but there are concerns about inconsistent customer treatment.
Pros
- friendly staff
- delicious coffee
- accessible facilities
- clean environment
- great tea selection
Cons
- inconsistent drive-through service
- attitude of some employees
About
Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
In Shell Gas Station, 1326 N Fairfield Rd, Beavercreek, Ohio
The business offers a variety of breakfast items and coffee with quick service options, making it popular for solo dining and breakfast. Reviews indicate good customer service in some instances but point out inconsistencies in food quality. The establishment features accessible amenities, including wheelchair access, and provides several conveniences like free parking and pets allowed outside.
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Dunkin'
1515 N Fairfield Rd, Beavercreek, Ohio
Dunkin' is praised for its efficient service and clean environment, providing a consistently positive experience with friendly staff. However, there are complaints about occasional order inaccuracies and short drinks, as well as limited availability of certain items during promotions. The store offers various service options including dine-in, takeout, and drive-thru.
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Tim Hortons
4465 Indian Ripple Rd, Beavercreek, Ohio
The Tim Hortons location reviewed has faced several service and food quality issues according to customer feedback. Customers have reported receiving frozen items, missing order components, and rude staff interactions. While the staff is noted for friendliness in some cases, inconsistencies in service, such as refusal to process large bills or laugh at special dietary requests, detract from the experience. Despite these challenges, the business offers several amenities including delivery services, various payment options, and a broad food selection.
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United Dairy Farmers
1666 Woodman Dr, Dayton, Ohio
The business offers a positive atmosphere with friendly staff and affordable chocolate milk, but faces challenges such as stock shortages and high prices for available items. The environment is welcoming and clean, though service can be inconsistent during peak times.
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Dunkin'
1310 Woodman Dr, Dayton, Ohio
The establishment is praised for its friendly staff and great coffee offerings, with many customers enjoying the quick service and tasty donuts. However, there are complaints about inaccuracies in drink preparation and concerns over food quality and pricing. The business offers a variety of services and dining options that cater to different needs.
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United Dairy Farmers
2200 E Dorothy Ln, Kettering, Ohio
The business has faced several complaints related to customer service and staff behavior. Customers have reported rude interactions with employees, including managers, which negatively impacts the overall experience. However, positive remarks are made about specific food items like milkshakes. The establishment provides a clean environment with free parking options.
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Dunkin'
168 E Dayton Yellow Springs Rd, Fairborn, Ohio
The reviews for this Dunkin' location highlight a mix of excellent customer service and product quality alongside significant issues with order accuracy and staff attentiveness. Some customers appreciate the friendly service and good coffee, while others express frustration over missed items in orders and poor interaction with employees.
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Dunkin'
1864 E Stroop Rd, Kettering, Ohio
The business is facing significant service and quality issues that are affecting customer satisfaction. Customers report poor attention to order details leading to incorrect orders, rude staff behavior, and inefficient drive-thru operations. The remodeled location has not improved the overall experience as expected, with customers expressing disappointment over coffee quality and service interactions. Despite these challenges, the establishment offers a variety of services including dine-in, takeout, and delivery options, along with a casual, family-friendly atmosphere.