Tim Hortons logo

Tim Hortons

(3.8)

4301 Genesee St, Cheektowaga, New York

Tim Hortons storefront

Summary

Customers have mixed experiences with this location of Tim Hortons. Some highlight the quality of food and beverages like donuts and coffee while praising the convenient service options. However, others report significant issues including rude staff behavior at drive-throughs and safety concerns due to restroom malfunctions. Additionally, early closures disrupt plans for those ordering ahead.

Pros

  • good donut selection
  • convenient service options
  • quality coffee

Cons

  • rude drive-thru staff
  • restroom safety issues
  • early closing disruptions

About

Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday5AM-8PM
tuesday5AM-8PM
wednesday5AM-8PM
thursday5AM-8PM
friday5AM-8PM
saturday5AM-8PM
sunday5AM-8PM

Location

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3.8

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Reviews for this Tim Hortons location indicate mixed experiences with service and quality. Some customers praised the friendly and attentive staff, fresh donuts, and overall atmosphere, while others criticized inconsistent service and high prices. The store is recognized for its comfortable environment and delicious coffee and donuts, though some locations may have limited policy flexibility during peak hours.

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The Tim Hortons location receives positive feedback for its friendly and efficient service, with particular praise for employees like Jaz, Hannah S., and Melissa. Customers appreciate the fast service and pleasant interactions, contributing to a clean and welcoming environment. However, there are some concerns regarding order accuracy and responsiveness in providing refunds through the app. Despite these issues, the team is noted for their teamwork during busy periods.

Tim Hortons logo

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3.9

1060 Wehrle Dr, Williamsville, New York

The business is well-regarded for its customer service and quality offerings, especially noted for coffee and breakfast items. However, the drive-through experience can be challenging due to poor design on a steep hill. The location has convenient amenities such as free parking and various seating options, making it suitable for solo dining or working with a laptop.

Tim Hortons logo

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3.8

3816 Union Rd, Cheektowaga, New York

The establishment offers a variety of services including coffee and comfort food, with an emphasis on breakfast and lunch options. Reviews highlight inconsistencies in food quality and pricing concerns, particularly for beverages. However, the service is praised for being fast and friendly. The location features several accessibility aids such as wheelchair-accessible facilities.

Tim Hortons logo

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4.0

5892 Transit Rd, Depew, New York

The business offers fast and friendly service with good coffee and excellent customer interactions, making it popular among families and tourists. However, some customers have faced issues like rude staff and quality control problems. The establishment provides various service options including outdoor seating, delivery, drive-through, and takeout, but lacks dine-in facilities.

Dunkin' logo

Dunkin'

3.9

6800 Transit Rd, Williamsville, New York

The location offers good coffee and breakfast items with a generally friendly staff and clean environment. However, there are recurring issues with order accuracy and slow service at the drive-through. Some customers found their drinks not mixed properly, impacting drink quality.

Tim Hortons logo

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4.0

6687 Transit Rd, Williamsville, New York

Tim Hortons receives mixed reviews, with patrons praising the quality of their coffee and food offerings like breakfast sandwiches and donuts. However, concerns are raised about long wait times, stale beverages, and unclean restrooms. The establishment offers several convenient service options but lacks dine-in seating.

Tim Hortons logo

Tim Hortons

4.0

3465 Union Rd, Cheektowaga, New York

The reviews indicate a mixed experience at this Tim Hortons location, with several complaints about order accuracy and food quality overshadowing the positive aspects such as service speed and cleanliness. Despite some negative feedback on specific items like coffee and steak Panini's, customers also appreciate certain highlights including the atmosphere and available seating options.