Summary
The business offers fast and friendly service with good coffee and excellent customer interactions, making it popular among families and tourists. However, some customers have faced issues like rude staff and quality control problems. The establishment provides various service options including outdoor seating, delivery, drive-through, and takeout, but lacks dine-in facilities.
Pros
- fast friendly service
- great coffee
- kind employees
- good for families
- good customer interactions
Cons
- rude staff
- quality control issues
About
Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.
Features
Hours
Location
Other Donut Shops Nearby
Tim Hortons
6339 Transit Rd, Depew, New York
The Tim Hortons location receives positive feedback for its friendly and efficient service, with particular praise for employees like Jaz, Hannah S., and Melissa. Customers appreciate the fast service and pleasant interactions, contributing to a clean and welcoming environment. However, there are some concerns regarding order accuracy and responsiveness in providing refunds through the app. Despite these issues, the team is noted for their teamwork during busy periods.
Tim Hortons
5316 Transit Rd, Depew, New York
The business offers great coffee and fresh baked goods but has had issues with food quality and service inconsistency. While some customers have praised the friendly staff and good ambiance, others experienced problems such as moldy items and unhelpful employees. The location is noted for having ample parking options.
Tim Hortons
3600 Walden Ave, Lancaster, New York
The establishment offers a cozy atmosphere with diverse dining options including breakfast and lunch. Customers appreciate the friendly service and varied beverage selection, particularly coffee. However, there are concerns about inconsistent food preparation quality, like raw donut interiors and incorrect orders. The presence of nearby competition from Tim Hortons is noted as a drawback.
Tim Hortons
4301 Genesee St, Cheektowaga, New York
Customers have mixed experiences with this location of Tim Hortons. Some highlight the quality of food and beverages like donuts and coffee while praising the convenient service options. However, others report significant issues including rude staff behavior at drive-throughs and safety concerns due to restroom malfunctions. Additionally, early closures disrupt plans for those ordering ahead.
Tim Hortons
5390 Genesee St, Lancaster, New York
The establishment is praised for its fast service and high-quality coffee, making it a popular stop for breakfast and lunch. However, there are reports of rudeness from some staff members and issues with customer service. The environment is clean but lacks dine-in options. Parking is available, though limited.
Tim Hortons
829 Dick Rd, Buffalo, New York
Reviews for this Tim Hortons location indicate mixed experiences with service and quality. Some customers praised the friendly and attentive staff, fresh donuts, and overall atmosphere, while others criticized inconsistent service and high prices. The store is recognized for its comfortable environment and delicious coffee and donuts, though some locations may have limited policy flexibility during peak hours.
Dunkin'
6800 Transit Rd, Williamsville, New York
The location offers good coffee and breakfast items with a generally friendly staff and clean environment. However, there are recurring issues with order accuracy and slow service at the drive-through. Some customers found their drinks not mixed properly, impacting drink quality.
Tim Hortons
6687 Transit Rd, Williamsville, New York
Tim Hortons receives mixed reviews, with patrons praising the quality of their coffee and food offerings like breakfast sandwiches and donuts. However, concerns are raised about long wait times, stale beverages, and unclean restrooms. The establishment offers several convenient service options but lacks dine-in seating.