Tim Hortons logo

Tim Hortons

(3.9)

5390 Genesee St, Lancaster, New York

Tim Hortons storefront

Summary

The establishment is praised for its fast service and high-quality coffee, making it a popular stop for breakfast and lunch. However, there are reports of rudeness from some staff members and issues with customer service. The environment is clean but lacks dine-in options. Parking is available, though limited.

Pros

  • fast friendly service
  • fresh donuts
  • high-quality coffee
  • clean restroom

Cons

  • rude staff
  • limited parking
  • customer service issues

About

Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday5AM-8PM
tuesday5AM-8PM
wednesday5AM-8PM
thursday5AM-8PM
friday5AM-8PM
saturday5AM-8PM
sunday5AM-8PM

Location

Other Donut Shops Nearby

Tim Hortons logo

Tim Hortons

4.0

6687 Transit Rd, Williamsville, New York

Tim Hortons receives mixed reviews, with patrons praising the quality of their coffee and food offerings like breakfast sandwiches and donuts. However, concerns are raised about long wait times, stale beverages, and unclean restrooms. The establishment offers several convenient service options but lacks dine-in seating.

Dunkin' logo

Dunkin'

3.9

6800 Transit Rd, Williamsville, New York

The location offers good coffee and breakfast items with a generally friendly staff and clean environment. However, there are recurring issues with order accuracy and slow service at the drive-through. Some customers found their drinks not mixed properly, impacting drink quality.

Tim Hortons logo

Tim Hortons

3.9

6339 Transit Rd, Depew, New York

The Tim Hortons location receives positive feedback for its friendly and efficient service, with particular praise for employees like Jaz, Hannah S., and Melissa. Customers appreciate the fast service and pleasant interactions, contributing to a clean and welcoming environment. However, there are some concerns regarding order accuracy and responsiveness in providing refunds through the app. Despite these issues, the team is noted for their teamwork during busy periods.

Tim Hortons logo

Tim Hortons

4.0

3600 Walden Ave, Lancaster, New York

The establishment offers a cozy atmosphere with diverse dining options including breakfast and lunch. Customers appreciate the friendly service and varied beverage selection, particularly coffee. However, there are concerns about inconsistent food preparation quality, like raw donut interiors and incorrect orders. The presence of nearby competition from Tim Hortons is noted as a drawback.

Tim Hortons logo

Tim Hortons

4.0

5892 Transit Rd, Depew, New York

The business offers fast and friendly service with good coffee and excellent customer interactions, making it popular among families and tourists. However, some customers have faced issues like rude staff and quality control problems. The establishment provides various service options including outdoor seating, delivery, drive-through, and takeout, but lacks dine-in facilities.

Tim Hortons logo

Tim Hortons

4.0

9220 Main St, Clarence, New York

The establishment offers a cozy coffee atmosphere with fast service and clean surroundings. Customers appreciate the fresh donuts and bagels, along with quick order processing even during busy times. However, some patrons criticize high prices for small portions and experience instances of poor customer service.

Tim Hortons logo

Tim Hortons

3.8

4301 Genesee St, Cheektowaga, New York

Customers have mixed experiences with this location of Tim Hortons. Some highlight the quality of food and beverages like donuts and coffee while praising the convenient service options. However, others report significant issues including rude staff behavior at drive-throughs and safety concerns due to restroom malfunctions. Additionally, early closures disrupt plans for those ordering ahead.

Tim Hortons logo

Tim Hortons

3.9

7860 Transit Rd, Williamsville, New York

The business offers a cozy atmosphere with good coffee and comfort food, making it suitable for solo dining and working on laptops. While many customers appreciate the fast service and cleanliness, there are complaints about inconsistent food quality and customer service issues.