Tim Hortons logo

Tim Hortons

(3.6)

2590 Culver Rd, Irondequoit, New York

Tim Hortons storefront

Summary

The business offers a variety of services including delivery and dine-in options but faces challenges with order accuracy and service speed. Customers enjoy comfort food and quick bites, yet many report frequent mistakes in orders and slow service. The establishment is praised for its casual atmosphere but criticized for the inconsistency in fulfilling orders correctly.

Pros

  • comfort food offerings
  • quick bite options
  • casual atmosphere
  • good for solo dining
  • free parking available

Cons

  • inconsistent order accuracy
  • slow service speed
  • frequent delivery issues

About

Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible

Hours

monday5AM-6PM
tuesday5AM-6PM
wednesday5AM-6PM
thursday5AM-6PM
friday5AM-6PM
saturday5AM-6PM
sunday5AM-6PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.7

2299 Culver Rd, Rochester, New York

The location offers friendly service and a pleasant atmosphere but has issues with order accuracy and wait times. Employees sometimes seem disengaged, impacting customer satisfaction despite the positive environment. While the staff's efforts are generally appreciated, there are concerns about food presentation and efficiency in service delivery.

Tim Hortons logo

Tim Hortons

3.5

1517 East Ridge Road, Rochester, New York

The location shows inconsistency in service quality and order accuracy. While some staff members are praised for their friendliness, others display unprofessionalism. The transition to new management has negatively impacted customer satisfaction due to rude behavior and miscommunication. Despite these issues, the food remains decent with some limitations on specific offerings like certain donuts.

Ridge Donut Cafe logo

Ridge Donut Cafe

4.8

1600 Portland Ave, Rochester, New York

Ridge Donuts is a popular destination renowned for its exceptional donuts, particularly the apple fritters and cannoli donut. The service is consistently praised for being friendly and efficient despite busy periods. Customers appreciate the clean environment and the inviting atmosphere of this old-school shop. While the donuts themselves are often highlighted as fresh and flavorful, some variations receive mixed reviews. Despite high demand causing long lines at peak times, many patrons find the wait worthwhile.

Dunkin' logo

Dunkin'

3.6

1220 East Ridge Road, Rochester, New York

The establishment receives mixed feedback, with some praising the service and food quality while others express dissatisfaction with staff behavior and order accuracy. Customers appreciate the variety of dining options and accessibility features, though there are concerns about customer service inconsistency. The business offers a range of amenities including free parking, outdoor seating, and a 24-hour drive-thru.

Donuts Delite logo

Donuts Delite

4.5

1700 Culver Rd, Rochester, New York

The diner offers a charming retro atmosphere with a unique twist of donuts alongside traditional breakfast items. Reviews highlight the quality and variety of donuts, especially apple fritters, as well as solid breakfast options like frittatas. While service is generally friendly, some customers find it slow. The menu appeals to various tastes, though certain items may not meet everyone's expectations.

Dunkin' logo

Dunkin'

1.7

1425 Portland Ave, Rochester, New York

Reviews for this Dunkin' location are mixed. Some customers enjoy the coffee and friendly service, while others criticize the staff's attitude and cleanliness. The service is noted to be slow at times, affecting food quality and customer experience. Despite these issues, there are mentions of some satisfying experiences with drinks and pastries.

Kim's Donut-N-Diner logo

Kim's Donut-N-Diner

4.2

836 N Goodman St, Rochester, New York

The business offers a casual dining experience with options for takeout and dine-in services. While some customers appreciate the great coffee and desserts, others have criticized the food quality, noting issues like stale taste and poor customer service. Pricing is also seen as high compared to nearby alternatives. The establishment features free street parking and accepts various payment methods.

Dunkin' logo

Dunkin'

3.4

2255 Hudson Ave, Irondequoit, New York

The business offers a variety of service options and is popular for breakfast and coffee. While the hot chocolate and coffee are praised, there are concerns about cleanliness and staff behavior. The environment is casual with good accessibility features.