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Summary
Tim Hortons provides a mix of positive and negative experiences according to customer feedback. While many praise the friendly service and quality of coffee, there are notable issues with staff behavior and cleanliness that affect the overall experience. Despite these concerns, Tim Hortons offers various services and amenities like delivery and dine-in options.
Pros
- Friendly and fast service
- Excellent coffee quality
- Recognizable staff
- Casual atmosphere
- Good seating
Cons
- Inconsistent staff behavior
- Occasional poor hygiene
- Managerial indifference
About
Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.
Features
Hours
Location
Other Donut Shops Nearby
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Quality Dairy Store
5100 S Waverly Rd, Lansing, Michigan
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Quality Dairy Store
720 W Jolly Rd, Lansing, Michigan
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Quality Dairy Store
2121 W Holmes Rd, Lansing, Michigan
Quality Dairy is praised for its friendly service and delicious doughnuts, particularly custard-filled long johns. However, there are concerns about inconsistent closing hours and limited parking availability. While the store offers a good selection of products and maintains cleanliness, some reviews express dissatisfaction with customer treatment and operational transparency.
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Quality Dairy Store
917 E Cavanaugh Rd, Lansing, Michigan
The business is praised for its friendly staff and clean environment. However, there are serious concerns about food safety, particularly regarding the apple cider. The store offers various convenient service options but lacks drive-thru and dine-in services.
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Quality Dairy Store
2233 Cedar St, Holt, Michigan
QD is appreciated for its quick service and late operating hours which offer convenience for last-minute shopping needs. The store has a friendly atmosphere and provides fresh donuts daily, contributing to positive customer experiences. However, some customers find the prices on the higher side. While the staff often receives praise for friendliness and helpfulness, there have been instances of poor customer service that detracted from the experience. The store offers a variety of services including drive-thru, curbside pickup, and delivery options.
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Quality Dairy Store
1412 W Mt Hope Ave, Lansing, Michigan
The business has received mixed reviews over the years, reflecting both positive and negative experiences. Positive aspects include friendly service, clean store environment, and a variety of offerings like coffee and donuts. However, there are significant complaints about product quality, such as stale or dry pastries, and issues with customer service have been noted in recent times. The establishment has maintained consistent amenities, including accessible parking and payment options.
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Quality Dairy Store
7120 Lansing Rd, Dimondale, Michigan
The business is appreciated for its friendly and attentive staff, who often go out of their way to assist customers, creating a loyal customer base over the years. Customers enjoy unique offerings like breakfast burritos and high-quality coffee beverages, though there are complaints about inconsistent product availability, especially during peak hours. Some customers express dissatisfaction with operational decisions such as non-availability of certain items on specific days or times.