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Summary
The reviews consistently highlight poor service and order accuracy issues at this Tim Hortons location. Customers experience frequent mistakes with their orders, including incorrect drinks and unavailable items like donuts. The staff is described as unhelpful or rude, contributing to a negative customer experience. While the establishment offers various amenities such as free parking and multiple dining options, these positives are overshadowed by service-related complaints.
Pros
- multiple dining options
- free parking available
- casual atmosphere
- variety of beverages
Cons
- frequent order mistakes
- rude staff behavior
About
Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
1321 W 14 Mile Rd, Madison Heights, Michigan
The Dunkin' Donuts location receives mixed reviews from customers. Positive feedback highlights the friendly staff and high-quality coffee, with specific praise for pastries like maple donuts. However, some customers experienced issues with order accuracy and rude service. Despite these negatives, many appreciate the efficient drive-thru experience.
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Krispy Kreme
208 W 14 Mile Rd, Troy, Michigan
The Krispy Kreme location provides a delightful experience with its freshly made donuts and friendly service, particularly known for the classic glazed offerings served warm directly from the line. While the environment is clean and family-friendly, there are complaints about high prices and inconsistent order accuracy. The venue supports multiple service options including dine-in, takeout, and drive-through, along with being wheelchair accessible.
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Mochinut Troy
384 John R Rd, Troy, Michigan
The establishment is praised for its unique offerings like Korean corndogs and mochi donuts, providing a fun and casual dining experience with a minimalist decor. The make-your-own ramen station adds to the interactive appeal. However, there are concerns about hygiene with reports of flies in the food area. The friendly staff enhances the overall experience despite this issue.
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Tim Hortons
1905 E Maple Rd, Troy, Michigan
The business offers a variety of service options including drive-through and dine-in with a focus on great coffee and breakfast. While the food quality is generally praised, there are recurring complaints about inconsistent service and cleanliness issues. The staff's attitude during busy periods has been noted as unfriendly, impacting customer satisfaction.
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Bober Tea & Mochi Dough
856 E Big Beaver Rd, Troy, Michigan
The establishment is praised for its unique and delicious donuts with various flavors, including exceptional mochi doughnuts. The service is noted to be fast and friendly, although the ordering process at kiosks can be confusing. The decor inside is cute and photogenic, adding to the overall positive experience despite being slightly pricey.
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Tim Hortons
493 12 Mile Rd, Madison Heights, Michigan
The business provides great coffee and customer service, with friendly staff and a clean environment appreciated by patrons. However, there are concerns about inconsistent product availability and restroom sanitation. Customers value the drive-through and takeout options, as well as breakfast offerings.
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Tim Hortons
1230 W 14 Mile Rd, Clawson, Michigan
The store offers a variety of service options and is popular for breakfast and solo dining with good accessibility features. However, customer service experiences are mixed, ranging from friendly to rude interactions. Some products were incorrectly described by staff, affecting the overall experience.
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Tim Hortons
507 E Big Beaver Rd, Troy, Michigan
The business offers a clean and casual environment with great coffee, making it popular for solo dining and working on laptops. While the service can be fast, there are occasional issues with staff organization during busy periods. The menu includes breakfast, lunch, dinner, and dessert options, but some customers have experienced problems with item availability. Despite these drawbacks, many appreciate the cozy atmosphere and convenient amenities like free Wi-Fi.