Tim Hortons logo

Tim Hortons

(4.2)

748 Niagara Fls Blvd, North Tonawanda, New York

Tim Hortons storefront

Summary

The establishment offers a mixed experience with good service and food quality during certain hours but suffers from staff issues later in the day. While customers appreciate the availability of milk substitutes and the convenient location, there are significant complaints about inconsistent coffee quality and poor customer service. The business is praised for its friendly morning service and organized setup, though some employees display rude behavior.

Pros

  • friendly morning service
  • milk substitutes available
  • convenient location
  • organized staff
  • good breakfast options

Cons

  • inconsistent coffee quality
  • rude afternoon staff
  • long waits for change

About

Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible

Hours

monday4AM-11PM
tuesday4AM-11PM
wednesday4AM-11PM
thursday4AM-11PM
friday4AM-12AM
saturday4AM-12AM
sunday4AM-11PM

Location

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Tim Hortons logo

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3.2

459 Division St, North Tonawanda, New York

The Tim Hortons location has several service issues and customer dissatisfaction. Customers reported poor cleanliness of the ice cap machine and rude staff interactions, leading to negative experiences. Despite these challenges, some customers appreciate the coffee offerings and overall cleanliness of the environment.

Tim Hortons logo

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3.9

2760 Niagara Fls Blvd, Tonawanda Town, New York

The business offers a mixed experience with commendable coffee and desserts but faces criticism for inconsistent food quality and poor customer service at times. The environment is generally clean with accessible facilities, though some customers have had negative interactions through the drive-thru.

Tim Hortons logo

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3.8

2190 Niagara Fls Blvd, Tonawanda, New York

The business offers a range of fast food options with both positive and negative customer experiences. While some customers praise the quality of items like coffee and desserts along with friendly service, others criticize delays and poor interactions at the drive-thru. The establishment provides various dining options and amenities but faces challenges in staff friendliness and efficiency.

Dunkin' logo

Dunkin'

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The business offers a large, clean environment with ample seating and friendly staff, although there are some concerns about drive-through service quality. Customers appreciate the variety of donuts and excellent coffee but have noted issues with order accuracy and customer service responsiveness.

Tim Hortons logo

Tim Hortons

3.5

71 Niagara St, Tonawanda, New York

The Tim Hortons location reviewed by customers shows a mixed experience with some positive aspects and notable issues. Customers appreciate the coffee quality and fast service during morning shifts but have reported problems such as unmet expectations on order fulfillment and hygiene concerns, particularly cockroaches in food prep areas.

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Donut Kraze

4.7

129 Main St, Tonawanda, New York

The donut shop is praised for its friendly and accommodating staff, along with a diverse selection of high-quality donuts. Customers appreciate the welcoming environment and cleanliness. The service options are extensive, offering multiple ways to enjoy their treats.

Tim Hortons logo

Tim Hortons

3.8

1950 Sweet Home Rd, Amherst, New York

The establishment offers fast and friendly service with a clean environment, appealing particularly for coffee lovers and those seeking quick bites. While the menu includes breakfast and lunch options, there are some customer complaints about service inconsistencies and quality issues. Despite offering delivery and drive-through services, parking can be challenging.

Tim Hortons logo

Tim Hortons

3.8

1555 N French Rd, Getzville, New York

The establishment offers a variety of service options including delivery and dine-in with a welcoming atmosphere for casual gatherings. Known for its great coffee and tea selection, it caters well to those seeking breakfast or lunch options. However, some reviews point to occasional rude behavior from staff members and perceived high prices. The presence of free parking is noted, though it might be limited.