Summary
The reviews highlight mixed experiences at this establishment, primarily focused on customer service and cleanliness issues. Several customers report rudeness from staff and unclean facilities, particularly in the bathrooms. Despite these negative aspects, some positive points include a diverse tea selection and good accessibility features.
Pros
- Diverse tea selection
- Wheelchair accessible
- Friendly drive-through staff at times
Cons
- Unclean restrooms
- Rude employees
- Ordering mistakes
About
Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.
Features
Hours
Location
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Customers appreciate the fast and friendly service along with the quality of coffee and breakfast options at this location. The drive-thru is noted for its efficiency, and staff members like Jenna and Kelsey are praised for their kindness. However, some customers have expressed dissatisfaction with the removal of dome lids on smaller coffees, which has impacted their experience negatively.
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3515 Seneca St, West Seneca, New York
The business offers a mixed experience with varied customer service and food quality. While some customers appreciate the excellent coffee and friendly interactions at busy times, others have faced unhelpful staff and issues with order fulfillment. Parking seems to be sufficient, but there are concerns about age discrimination during hiring processes.