Tim Hortons logo

Tim Hortons

(4.2)

5945 Big Tree Rd, Orchard Park, New York

Tim Hortons storefront

Summary

The location is noted for its potential and friendly service but struggles with order accuracy. While customer service can be exceptional at times, inconsistency in product availability, particularly the bacon cheese bites, has driven some customers away. The establishment benefits from various dining options and accessibility features.

Pros

  • friendly and attentive staff
  • quick service
  • atmosphere conducive to working on laptop
  • variety of seating arrangements

Cons

  • inconsistent product availability
  • variable service quality

About

Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday5AM-9PM
tuesday5AM-9PM
wednesday5AM-9PM
thursday5AM-9PM
friday5AM-9PM
saturday5AM-9PM
sunday5AM-9PM

Location

Other Donut Shops Nearby

Tim Hortons logo

Tim Hortons

3.8

4298 S Buffalo St, Orchard Park, New York

The establishment offers a variety of breakfast and lunch options with a strong emphasis on coffee. While some customers appreciate the quick service and decent food quality, there are consistent complaints about staff competence and inconsistency in following recipes. There are mixed reviews regarding cleanliness and customer service experiences. The business accommodates multiple payment methods and accepts both delivery and takeout orders.

Tim Hortons logo

Tim Hortons

3.8

3275 Orchard Park Rd, Orchard Park, New York

The reviews highlight mixed experiences at this establishment, primarily focused on customer service and cleanliness issues. Several customers report rudeness from staff and unclean facilities, particularly in the bathrooms. Despite these negative aspects, some positive points include a diverse tea selection and good accessibility features.

Tim Hortons logo

Tim Hortons

3.7

4250 McKinley Pkwy, Hamburg, New York

The coffee shop receives mixed reviews regarding its service and food quality. While some customers appreciate the fast service and cleanliness, others criticize frequent order errors and high wait times for dine-in patrons. The establishment is popular for breakfast items but faces issues with parking congestion during peak hours.

Tim Hortons logo

Tim Hortons

3.9

3239 Abbott Rd, Orchard Park, New York

Customers appreciate the fast and friendly service along with the quality of coffee and breakfast options at this location. The drive-thru is noted for its efficiency, and staff members like Jenna and Kelsey are praised for their kindness. However, some customers have expressed dissatisfaction with the removal of dome lids on smaller coffees, which has impacted their experience negatively.

Tim Hortons logo

Tim Hortons

3.8

4408 Milestrip Rd, Blasdell, New York

The business consistently receives praise for its friendly staff and quality coffee, contributing to a positive customer experience. While the service is generally fast and efficient, there are occasional instances of rudeness from employees that can negatively impact visitors' experiences. The establishment offers various dining options with convenient services like drive-through and dine-in.

Tim Hortons logo

Tim Hortons

4.1

5600 McKinley Pkwy, Hamburg, New York

The Tim Horton's location discussed shows strengths in coffee quality and staff friendliness, which contributes positively to the overall customer experience. However, there are significant concerns about order accuracy and staffing levels leading to operational inefficiencies and customer dissatisfaction. Parking availability is not highlighted as an issue, but there are repeated complaints regarding limited menu availability during busy hours. The location has a mix of strengths in service quality but needs improvements in consistency of product availability and staff communication.

Tim Hortons logo

Tim Hortons

3.9

2080 Abbott Rd, Buffalo, New York

The establishment has mixed reviews with customers highlighting both positive and negative experiences. Many appreciate the cleanliness and quality of food items like maple donuts. However, issues such as poor service speed and order mistakes are frequently mentioned. Despite these challenges, the venue offers a variety of services including drive-thru, takeout, and dine-in options.

Tim Hortons logo

Tim Hortons

3.8

2220 Southwestern Blvd, West Seneca, New York

The Tim Hortons location receives praise for its cleanliness, pleasant and accurate service, and consistently good coffee quality. While some customers appreciate the cheerful atmosphere and availability of their favorite items, there are occasional issues with staff attitudes and order accuracy. The location offers a variety of service options including drive-through, dine-in, takeout, and delivery.