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Summary
The reviews for this Tim Hortons location highlight mixed experiences with customer service and food quality. While some customers appreciate the pleasant interactions from specific employees, there are consistent complaints about rude staff behavior and incorrect orders. The coffee is frequently criticized for not being made correctly or tasting unusual. Despite these issues, the business offers various services like drive-through, curbside pickup, delivery, takeout, and dine-in options.
Pros
- friendly individual employees
- wide service offerings
- clean environment
- offers coffee
Cons
- rude staff behavior
- incorrect orders
- coffee quality issues
About
Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.
Features
Hours
Location
Other Donut Shops Nearby
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Mochinut Shelby Township
46556 Van Dyke Ave, Shelby Township, Michigan
Mochinut offers unique and delightful mochi donuts with a variety of flavors that are both soft and flavorful. The service is friendly and welcoming, though the environment can be improved for aesthetics. While there's no seating available as it's only carryout, their offerings extend to Korean hot dogs and bubble tea. Despite high prices being a concern, Mochinut maintains a clean and cozy atmosphere.
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Tim Hortons
8763 Hall Rd, Utica, Michigan
The business has faced significant customer dissatisfaction based on the reviews analyzed. Customers have reported issues with food quality, employee service, and order accuracy. Some customers experienced rude staff behavior and difficulty receiving promised rewards. Despite these negative experiences, there are positives noted in terms of convenience features such as multiple service options and accessibility.
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Donut Chef
49664 Van Dyke Ave, Shelby Township, Michigan
The donut shop is celebrated for its fresh and delicious variety of gourmet donuts, including specialties like apple fritters and Boston cream, which customers find irresistible. The owner's friendliness and the personal touches in service, such as birthday surprises, contribute positively to customer experiences. Despite these strengths, some drawbacks include high prices and limited parking options.
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Dunkin'
44603 Mound Rd, Sterling Heights, Michigan
The establishment offers pleasant service and a variety of dining options including breakfast and coffee, with a casual atmosphere that caters to college students and families. However, there are concerns about staffing issues leading to delays and mixed reviews on food quality.
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Dunkin'
50995 Van Dyke Ave, Shelby Township, Michigan
Reviews for Dunkin' Donuts present a mixed experience with varying service quality and product freshness. While some customers appreciate the friendly staff and great coffee, others report issues with order accuracy, poor execution of beverages, and concerns over food freshness such as day-old bagels. The establishment offers multiple dining options including dine-in, takeout, and drive-through services.
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Krispy Kreme
45301 Schoenherr Rd, Utica, Michigan
The business receives mixed feedback from customers, with several highlighting the quality of their donuts and friendly service while others report poor customer interactions and operational issues. While some reviewers appreciate the coffee and prompt service, concerns about product availability and unfriendly staff have led to dissatisfaction for a few patrons.
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Dunkin'
42851 Van Dyke Ave, Sterling Heights, Michigan
The Dunkin' Donuts location is praised for its friendly and quick service, along with a great coffee selection. However, there are concerns about the lack of in-store restrooms despite having seating, which affects the customer experience negatively. The establishment offers various convenient service options and has a diverse menu suitable for breakfast lovers.
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Militello's Bakery
52950 Van Dyke Ave, Shelby Township, Michigan
Militello's bakery is praised for its beautifully decorated and delicious cakes that are perfect for special occasions like birthdays and graduations. While many customers have had positive experiences with their pastries and personal interactions with the owner, there are concerns about inconsistency in cake quality. The bakery offers several service options, including curbside pickup and takeout, but lacks dine-in and delivery services.