Tim Hortons logo

Tim Hortons

(3.8)

259 Orchard Park Rd, West Seneca, New York

Tim Hortons storefront

Summary

The business offers a variety of services with cheerful and fast staff, particularly noted during drive-thru experiences. While some customers enjoy the donuts and coffee, there are concerns about inconsistent food quality and older ingredients in breakfast items. Despite these mixed reviews, the environment is clean, and service is generally friendly.

Pros

  • Cheerful staff
  • Fast service
  • Clean environment
  • Friendly drive-thru interaction
  • Good coffee

Cons

  • Inconsistent food quality
  • Old ingredients in breakfast

About

Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Early Morning Hours

Hours

monday6AM-8PM
tuesday6AM-8PM
wednesday6AM-8PM
thursday6AM-8PM
friday6AM-8PM
saturday6AM-8PM
sunday7AM-8PM

Location

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Tim Hortons

4.1

350 Langner Rd, West Seneca, New York

Reviews indicate mixed experiences at this location with Tim Hortons coffee and donuts being highlights. Service varies significantly between employees, affecting customer satisfaction. The establishment offers a range of breakfast items and comfort food in a casual atmosphere.

Tim Hortons logo

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3.5

1340 Ridge Rd, Lackawanna, New York

The business offers fast and friendly service with a clean environment, but receives criticism for rude staff and inconsistent food quality. Customers report dissatisfaction with portion sizes and long wait times despite low traffic. The establishment has 24-hour operations, providing various service options including drive-through, delivery, takeout, and dine-in.

Tim Hortons logo

Tim Hortons

3.7

3515 Seneca St, West Seneca, New York

The business offers a mixed experience with varied customer service and food quality. While some customers appreciate the excellent coffee and friendly interactions at busy times, others have faced unhelpful staff and issues with order fulfillment. Parking seems to be sufficient, but there are concerns about age discrimination during hiring processes.

Tim Hortons logo

Tim Hortons

3.6

360 Choate Ave, Buffalo, New York

The business offers a casual atmosphere with great coffee and tea selection, appealing to tourists and families. It provides a variety of dining options throughout the day, including breakfast, brunch, lunch, dinner, and dessert. While accessibility is noted for wheelchair-friendly facilities, service inconsistencies such as rushed interactions and mistakes have been reported. Additionally, there are concerns about occasionally burnt coffee and unavailability of standard items.

Tim Hortons logo

Tim Hortons

2.7

Inside Mercy Hospital, 565 Abbott Rd, Buffalo, New York

The establishment receives criticism for poor customer service and unclean facilities, alongside some positive mentions of its offerings. Many customers report rude interactions with staff, which significantly impacts their experience. There are concerns about cleanliness, particularly in restrooms, adding to the negative perception. Despite these issues, there is acknowledgment of certain menu items being satisfactory.

Tim Hortons logo

Tim Hortons

3.7

2200 South Park Ave, Buffalo, New York

The establishment is noted for having poor service and inconsistency, especially concerning food quality and order accuracy. Multiple customers have expressed dissatisfaction with their experiences in the drive-thru, citing rude staff and a lack of attention to detail. Despite being open for breakfast and offering coffee, it seems that the experience does not meet customer expectations.

Tim Hortons logo

Tim Hortons

4.0

1481 Union Rd, West Seneca, New York

Tim Hortons offers a welcoming environment with excellent coffee and friendly service. However, some customers have encountered poor management behavior and long wait times. The restaurant provides various service options including dine-in, takeout, drive-thru, and delivery. It caters well to groups and solo diners, especially those looking for quick bites or working on laptops.

Dunkin' logo

Dunkin'

4.1

1145 Union Rd, West Seneca, New York

The establishment offers a comfortable and welcoming environment with fast service and friendly staff, particularly noted for its quality coffee options like the peppermint mocha latte and red velvet donut. However, there are concerns about customer service at times, as well as perceived declines in food quality over time. The business provides various dining options including takeout and dine-in services, making it family-friendly with ample seating.