
Summary
Tim Hortons offers a welcoming environment with excellent coffee and friendly service. However, some customers have encountered poor management behavior and long wait times. The restaurant provides various service options including dine-in, takeout, drive-thru, and delivery. It caters well to groups and solo diners, especially those looking for quick bites or working on laptops.
Pros
- excellent coffee
- friendly staff
- fast service
- variety of seating options
- good for kids
Cons
- rude management behavior
- long wait times
About
Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.
Features
Hours
Location
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The business offers a mixed experience with varied customer service and food quality. While some customers appreciate the excellent coffee and friendly interactions at busy times, others have faced unhelpful staff and issues with order fulfillment. Parking seems to be sufficient, but there are concerns about age discrimination during hiring processes.

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259 Orchard Park Rd, West Seneca, New York
The business offers a variety of services with cheerful and fast staff, particularly noted during drive-thru experiences. While some customers enjoy the donuts and coffee, there are concerns about inconsistent food quality and older ingredients in breakfast items. Despite these mixed reviews, the environment is clean, and service is generally friendly.

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1340 Ridge Rd, Lackawanna, New York
The business offers fast and friendly service with a clean environment, but receives criticism for rude staff and inconsistent food quality. Customers report dissatisfaction with portion sizes and long wait times despite low traffic. The establishment has 24-hour operations, providing various service options including drive-through, delivery, takeout, and dine-in.

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2220 Southwestern Blvd, West Seneca, New York
The Tim Hortons location receives praise for its cleanliness, pleasant and accurate service, and consistently good coffee quality. While some customers appreciate the cheerful atmosphere and availability of their favorite items, there are occasional issues with staff attitudes and order accuracy. The location offers a variety of service options including drive-through, dine-in, takeout, and delivery.