Tim Hortons logo

Tim Hortons

(3.8)

2413 Clinton St, West Seneca, New York

Tim Hortons storefront

Summary

Reviews of this Tim Hortons location reveal a mixed experience for customers. Many praise the quality of products such as coffee and donuts, along with fast and friendly service in a clean environment. However, there are notable issues with staff behavior, particularly from management, which has led to dissatisfaction among some patrons. Despite these challenges, the store remains popular for its convenient services like drive-through and takeout.

Pros

  • excellent coffee quality
  • fast friendly service
  • clean environment
  • wide variety of offerings
  • convenient service options

Cons

  • rude staff behavior
  • order accuracy issues
  • managerial problems

About

Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday4:30AM-8PM
tuesday4:30AM-8PM
wednesday4:30AM-8PM
thursday4:30AM-8PM
friday4:30AM-8PM
saturday5AM-8PM
sunday6AM-8PM

Location

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Tim Hortons logo

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The reviews highlight significant issues with customer service and order consistency at this establishment. Several customers reported rudeness and a lack of empathy from staff members, particularly noticeable in drive-thru interactions. While some appreciate the friendly demeanor of certain employees and the quality of beverages like coffee, concerns about cleanliness, notably regarding the ice machine, persist. The inconsistent parking layout and high prices are also noted drawbacks.

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3.6

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The establishment offers excellent coffee and friendly service with a variety of seating options for solo dining and working on laptops. However, there are concerns about staff attitude and accuracy in order fulfillment. The business provides numerous service options such as delivery, drive-through, and takeout, making it convenient for busy customers.

Tim Hortons logo

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3.9

2595 Union Rd, Cheektowaga, New York

The reviews highlight a mix of experiences at Tim Hortons, noting excellent coffee and pastries but criticizing inconsistent service and order mistakes. The environment is clean with good customer interaction, yet some customers experience issues with staff completing orders accurately. The establishment offers various dining options and amenities, making it suitable for multiple purposes including solo work.

Tim Hortons logo

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3.7

1474 Seneca St, Buffalo, New York

The business offers a mix of positive and negative experiences across different service areas. Customers appreciate the friendly staff and quality coffee on good days but have raised concerns about inconsistent food quality and customer service issues. While some find the dining experience satisfactory, others report poor treatment and burnt or incorrect orders.

Tim Hortons logo

Tim Hortons

3.9

1934 Union Rd, Buffalo, New York

The Tim Hortons location offers great coffee and a pleasant drive-through experience with fast service. However, customers have noted an increase in prices for regular items like iced coffee and changes in cream/sugar charges. Some patrons are disappointed by perceived declines in staff friendliness and quality of service.