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Summary
Reviews for the Tim Hortons on Sunbury Road reveal a mixed experience among customers. While some praise the friendly service and knowledgeability of staff regarding menu items, others report operational issues like machine cleanup times affecting service quality and errors with delivery orders through Grubhub. Despite these concerns, the general atmosphere is described as clean and casual, with highlights in coffee and donuts. The location offers various services including takeout, dine-in, and drive-through options.
Pros
- Knowledgeable staff
- Friendly service
- Clean environment
- Great coffee
Cons
- Service inconsistency
- Delivery order errors
About
Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.
Features
Hours
Location
Other Donut Shops Nearby
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Tim Hortons
6010 Westerville Rd, Westerville, Ohio
The establishment offers friendly and quick service with consistently good coffee and breakfast options. The new management has improved the service window accessibility, which is appreciated by cyclists and regulars alike. However, some customers have experienced rude staff and inconsistencies in food availability, such as donuts often being out of stock.
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Dunkin'
5736 N Hamilton Rd, Columbus, Ohio
The location has a mixed reputation with strong service and coffee offerings but suffers from significant operational issues. Customers appreciate the friendly service and good coffee quality; however, they frequently face problems such as understaffing, long wait times, and inconsistent mobile ordering availability. The drive-through experience is notably problematic, with reports of delayed service and cold or incorrect orders. While there are various service options available, including dine-in and delivery, the execution often falls short. Accessibility features for wheelchair users are present.
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Tim Hortons
772 S State St, Westerville, Ohio
Tim Hortons generally receives positive feedback for its fast and friendly service, clean environment, and reliable coffee quality at certain locations. However, some customers have experienced issues with incorrect orders through delivery services and dissatisfaction with customer service at specific branches. There are mixed reviews on the availability of donuts and overall service experience.
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United Dairy Farmers
1400 Cherry Bottom Rd, Gahanna, Ohio
United Dairy Farmers offers a clean environment with friendly service and a range of products from snacks to quick prepared foods. Some customers have expressed dissatisfaction with the attitude of newer staff members, who appear unfriendly and disengaged. Parking is ample, but there are complaints about high prices.
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Tim Hortons
5221 N Hamilton Rd, Columbus, Ohio
The business receives mixed feedback highlighting significant issues with order accuracy and food quality, particularly concerning breakfast items like donuts and hash browns. Customers are frustrated by miscommunications and substitutions that result in unsatisfactory meals. Despite these problems, the establishment provides a range of services such as delivery, takeout, dine-in, and catering options, aiming to offer comfort food and coffee across various meal times.
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Donna's Delicious Dozen (Gahanna/New Albany)
5322 N Hamilton Rd, Columbus, Ohio
Donna's donuts have earned high praise for their exceptional quality and variety, with customers highlighting the freshness and unique flavors. The establishment offers a welcoming atmosphere with attentive service despite being busy. Delivery options add convenience for those who can't visit in person.
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United Dairy Farmers
4775 Sunbury Rd, Columbus, Ohio
The business offers a variety of services including gas and prepared foods with a convenient on-site shopping experience. It has faced criticism for inconsistent operational hours and customer service issues leading to frustration among patrons. The store is noted for its accessibility features, but it lacks several modern conveniences such as delivery options and dietary-specific offerings.
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Dunkin'
481 S State St, Westerville, Ohio
The establishment offers a range of services including drive-through and dine-in options with an emphasis on coffee quality. While some customers appreciate the friendly staff and great coffee, others have experienced inconsistency in service and product handling. The ambiance is casual, family-friendly, and suitable for solo dining or working on a laptop.