Tim Hortons logo

Tim Hortons

(3.7)

772 S State St, Westerville, Ohio

Tim Hortons storefront

Summary

Tim Hortons generally receives positive feedback for its fast and friendly service, clean environment, and reliable coffee quality at certain locations. However, some customers have experienced issues with incorrect orders through delivery services and dissatisfaction with customer service at specific branches. There are mixed reviews on the availability of donuts and overall service experience.

Pros

  • fast friendly service
  • clean environment
  • consistent coffee quality
  • good for solo dining
  • laptop-friendly space

Cons

  • incorrect orders via delivery
  • unprofessional customer service
  • long lines during peak hours

About

Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday5AM-7PM
tuesday5AM-7PM
wednesday5AM-7PM
thursday5AM-7PM
friday5AM-7PM
saturday5AM-7PM
sunday5AM-7PM

Location

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3.4

481 S State St, Westerville, Ohio

The establishment offers a range of services including drive-through and dine-in options with an emphasis on coffee quality. While some customers appreciate the friendly staff and great coffee, others have experienced inconsistency in service and product handling. The ambiance is casual, family-friendly, and suitable for solo dining or working on a laptop.

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2.6

6010 Westerville Rd, Westerville, Ohio

The establishment offers friendly and quick service with consistently good coffee and breakfast options. The new management has improved the service window accessibility, which is appreciated by cyclists and regulars alike. However, some customers have experienced rude staff and inconsistencies in food availability, such as donuts often being out of stock.

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Tim Hortons

3.4

2415 Schrock Rd, Columbus, Ohio

The establishment offers a mixed experience with notable strengths and weaknesses. While the staff is praised for their friendliness and excellent coffee service, there are recurring issues with order accuracy and cleanliness of the dining area. The environment is generally appreciated by customers, but some have noted disappointing food quality.

Tim Hortons logo

Tim Hortons

3.2

6259 S Sunbury Rd, Westerville, Ohio

Reviews for the Tim Hortons on Sunbury Road reveal a mixed experience among customers. While some praise the friendly service and knowledgeability of staff regarding menu items, others report operational issues like machine cleanup times affecting service quality and errors with delivery orders through Grubhub. Despite these concerns, the general atmosphere is described as clean and casual, with highlights in coffee and donuts. The location offers various services including takeout, dine-in, and drive-through options.

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Dunkin'

3.5

2255 E Dublin Granville Rd, Columbus, Ohio

The Dunkin' Donuts location is praised for its friendly staff and high-quality food, though some customers have experienced long drive-through lines and occasional service lapses. Overall, the atmosphere is casual with a variety of dining options available.

Dunkin' logo

Dunkin'

3.2

1252 County Line Rd, Westerville, Ohio

The reviewed establishment offers a variety of services including dine-in and drive-through options with fast service being a highlight. However, the quality of donuts is questionable, often reported to be unavailable by mid-morning, which disappoints customers seeking fresh pastries throughout the day. Coffee is generally well-received as part of their highlights. The atmosphere can be busy, leading to longer wait times and sometimes poor customer service.

Tim Hortons logo

Tim Hortons

4.0

891 N State St, Westerville, Ohio

The establishment has a family-like atmosphere with attentive staff and high-quality coffee and donuts, though recent changes have led to inconsistent service quality and food issues. The environment is inviting for solo dining and working on laptops. However, delays in service and occasional rude behavior from staff have been noted.

Duck Donuts logo

Duck Donuts

4.5

825 Polaris Pkwy, Westerville, Ohio

The bakery offers freshly made donuts with a variety of toppings, and it has friendly service at times. However, there are issues with staff attitude and order accuracy, particularly with coffee temperature. The environment is casual and accessible, with multiple service options including delivery and dine-in.