Tim Hortons storefront

Summary

The establishment generally receives positive feedback for its friendly service and delicious food offerings like great coffee and desserts. However, there are concerns about staff behavior, especially with some managers, which have led to negative experiences. The customer service issues appear inconsistent, as some staff members handle situations well while others do not. Parking is adequate due to free options available.

Pros

  • friendly service
  • great coffee quality
  • diverse food offerings
  • clean environment
  • comfortable seating

Cons

  • rude manager behavior
  • coffee grounds issue

About

Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible

Hours

monday6AM-8PM
tuesday6AM-8PM
wednesday6AM-8PM
thursday6AM-8PM
friday6AM-8PM
saturday7AM-8PM
sunday7AM-8PM

Location

Other Donut Shops Nearby

Tim Hortons logo

Tim Hortons

3.9

5225 Sheridan Dr, Williamsville, New York

The reviews for this Tim Hortons location indicate mixed experiences with service and staff interactions. While some customers appreciate the efficient drive-thru service and friendly staff, others have encountered inconsiderate behavior and poor customer service. There are also issues with order accuracy and change policies that have led to dissatisfaction.

Tim Hortons logo

Tim Hortons

3.9

1060 Wehrle Dr, Williamsville, New York

The business is well-regarded for its customer service and quality offerings, especially noted for coffee and breakfast items. However, the drive-through experience can be challenging due to poor design on a steep hill. The location has convenient amenities such as free parking and various seating options, making it suitable for solo dining or working with a laptop.

Dunkin' logo

Dunkin'

3.9

6800 Transit Rd, Williamsville, New York

The location offers good coffee and breakfast items with a generally friendly staff and clean environment. However, there are recurring issues with order accuracy and slow service at the drive-through. Some customers found their drinks not mixed properly, impacting drink quality.

Tim Hortons logo

Tim Hortons

4.0

6687 Transit Rd, Williamsville, New York

Tim Hortons receives mixed reviews, with patrons praising the quality of their coffee and food offerings like breakfast sandwiches and donuts. However, concerns are raised about long wait times, stale beverages, and unclean restrooms. The establishment offers several convenient service options but lacks dine-in seating.

Tim Hortons logo

Tim Hortons

4.0

1810 Maple Rd, Amherst, New York

The reviews highlight varied experiences with inconsistent service quality and food temperature issues at Tim's. While some customers appreciate the excellent coffee and friendly staff, others report rude interactions and delays. The location is praised for its multiple service options, including a drive-through and dine-in facilities.

Tim Hortons logo

Tim Hortons

3.9

7860 Transit Rd, Williamsville, New York

The business offers a cozy atmosphere with good coffee and comfort food, making it suitable for solo dining and working on laptops. While many customers appreciate the fast service and cleanliness, there are complaints about inconsistent food quality and customer service issues.

Tim Hortons logo

Tim Hortons

4.0

5140 Main St, Williamsville, New York

Tim Hortons offers a variety of services with mixed customer experiences. The coffee and breakfast items are popular among visitors, though some have noted issues with product quality and service delays. The environment is welcoming for solo diners and those working on laptops, facilitated by free Wi-Fi and ample seating. Despite the generally positive atmosphere, there were complaints about food and beverage taste.

Paula's Donuts logo

Paula's Donuts

4.8

8010 Transit Rd, Williamsville, New York

Transit Road Donuts is a popular spot known for its high-quality donuts and friendly service. Customers appreciate the variety of flavors and quick service, with many highlighting specific favorites like pumpkin and glazed donut holes. While some criticize certain flavors and find parking to be limited at times, the overall experience is positive with reasonable prices and clean surroundings. The business also offers various services such as delivery, takeout, dine-in, and has amenities including a wheelchair-accessible environment.