Paula's Donuts logo

Paula's Donuts

(4.8)

8010 Transit Rd, Williamsville, New York

Paula's Donuts storefront

Summary

Transit Road Donuts is a popular spot known for its high-quality donuts and friendly service. Customers appreciate the variety of flavors and quick service, with many highlighting specific favorites like pumpkin and glazed donut holes. While some criticize certain flavors and find parking to be limited at times, the overall experience is positive with reasonable prices and clean surroundings. The business also offers various services such as delivery, takeout, dine-in, and has amenities including a wheelchair-accessible environment.

Pros

  • high-quality donuts
  • quick friendly service
  • clean store environment
  • variety of flavors
  • reasonable prices

Cons

  • limited parking at times
  • some flavors lackluster

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Parking
Wheelchair Accessible
Early Morning Hours

Hours

monday7AM-4PM
tuesday7AM-4PM
wednesday7AM-4PM
thursday7AM-4PM
friday7AM-4PM
saturday7AM-4PM
sunday7AM-1PM

Location

Other Donut Shops Nearby

Tim Hortons logo

Tim Hortons

3.9

7860 Transit Rd, Williamsville, New York

The business offers a cozy atmosphere with good coffee and comfort food, making it suitable for solo dining and working on laptops. While many customers appreciate the fast service and cleanliness, there are complaints about inconsistent food quality and customer service issues.

Tim Hortons logo

Tim Hortons

4.0

1810 Maple Rd, Amherst, New York

The reviews highlight varied experiences with inconsistent service quality and food temperature issues at Tim's. While some customers appreciate the excellent coffee and friendly staff, others report rude interactions and delays. The location is praised for its multiple service options, including a drive-through and dine-in facilities.

Tim Hortons logo

Tim Hortons

3.2

Millard Fillmore Suburban Hospital, 1540 Maple Rd, Williamsville, New York

The reviews for this location indicate several recurring issues that detract from the customer experience. Many customers have encountered unprofessional staff and poor order accuracy, leading to frustration over product quality and service inefficiencies. Additionally, there are concerns about store hours not being updated in listings and inconsistent food quality, such as stale or improperly prepared items. While some amenities like accessible seating and free parking enhance convenience, the negative aspects significantly impact customer satisfaction.

Tim Hortons logo

Tim Hortons

3.9

5989 Transit Rd, East Amherst, New York

The reviews for this location highlight a number of service and quality issues including inconsistent order accuracy, hygiene concerns, overfilled drinks with ice, slow service, burnt food items, and problematic equipment maintenance. Despite these negatives, the establishment offers various amenities such as delivery, drive-through, takeout, dine-in options, wheelchair accessibility, and free parking.

Tim Hortons logo

Tim Hortons

4.0

6125 Main St, Williamsville, New York

The establishment generally receives positive feedback for its friendly service and delicious food offerings like great coffee and desserts. However, there are concerns about staff behavior, especially with some managers, which have led to negative experiences. The customer service issues appear inconsistent, as some staff members handle situations well while others do not. Parking is adequate due to free options available.

Tim Hortons logo

Tim Hortons

3.9

5225 Sheridan Dr, Williamsville, New York

The reviews for this Tim Hortons location indicate mixed experiences with service and staff interactions. While some customers appreciate the efficient drive-thru service and friendly staff, others have encountered inconsiderate behavior and poor customer service. There are also issues with order accuracy and change policies that have led to dissatisfaction.

Tim Hortons logo

Tim Hortons

4.0

6687 Transit Rd, Williamsville, New York

Tim Hortons receives mixed reviews, with patrons praising the quality of their coffee and food offerings like breakfast sandwiches and donuts. However, concerns are raised about long wait times, stale beverages, and unclean restrooms. The establishment offers several convenient service options but lacks dine-in seating.

Dunkin' logo

Dunkin'

3.9

6800 Transit Rd, Williamsville, New York

The location offers good coffee and breakfast items with a generally friendly staff and clean environment. However, there are recurring issues with order accuracy and slow service at the drive-through. Some customers found their drinks not mixed properly, impacting drink quality.