Tim Hortons
Millard Fillmore Suburban Hospital, 1540 Maple Rd, Williamsville, New York
Summary
The reviews for this location indicate several recurring issues that detract from the customer experience. Many customers have encountered unprofessional staff and poor order accuracy, leading to frustration over product quality and service inefficiencies. Additionally, there are concerns about store hours not being updated in listings and inconsistent food quality, such as stale or improperly prepared items. While some amenities like accessible seating and free parking enhance convenience, the negative aspects significantly impact customer satisfaction.
Pros
- Great coffee
- Free parking lot
- Wheelchair accessible
- Good Wi-Fi
Cons
- Unprofessional staff
- Inaccurate orders
- Stale food items
About
Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.
Features
Hours
Location
Other Donut Shops Nearby
Tim Hortons
1810 Maple Rd, Amherst, New York
The reviews highlight varied experiences with inconsistent service quality and food temperature issues at Tim's. While some customers appreciate the excellent coffee and friendly staff, others report rude interactions and delays. The location is praised for its multiple service options, including a drive-through and dine-in facilities.
Tim Hortons
5225 Sheridan Dr, Williamsville, New York
The reviews for this Tim Hortons location indicate mixed experiences with service and staff interactions. While some customers appreciate the efficient drive-thru service and friendly staff, others have encountered inconsiderate behavior and poor customer service. There are also issues with order accuracy and change policies that have led to dissatisfaction.
Tim Hortons
870 Maple Rd, Williamsville, New York
The location has experienced a decline in service quality and food consistency according to multiple reviewers. Customers have reported issues with online orders not being recognized, poor staff interactions, and declining food quality. The environment is often described as unclean and poorly maintained. While the service options are extensive, including drive-through, delivery, takeout, and dine-in, these positives are overshadowed by the negative experiences highlighted.
Paula's Donuts
8010 Transit Rd, Williamsville, New York
Transit Road Donuts is a popular spot known for its high-quality donuts and friendly service. Customers appreciate the variety of flavors and quick service, with many highlighting specific favorites like pumpkin and glazed donut holes. While some criticize certain flavors and find parking to be limited at times, the overall experience is positive with reasonable prices and clean surroundings. The business also offers various services such as delivery, takeout, dine-in, and has amenities including a wheelchair-accessible environment.
Tim Hortons
7860 Transit Rd, Williamsville, New York
The business offers a cozy atmosphere with good coffee and comfort food, making it suitable for solo dining and working on laptops. While many customers appreciate the fast service and cleanliness, there are complaints about inconsistent food quality and customer service issues.
Tim Hortons
6125 Main St, Williamsville, New York
The establishment generally receives positive feedback for its friendly service and delicious food offerings like great coffee and desserts. However, there are concerns about staff behavior, especially with some managers, which have led to negative experiences. The customer service issues appear inconsistent, as some staff members handle situations well while others do not. Parking is adequate due to free options available.
Tim Hortons
5989 Transit Rd, East Amherst, New York
The reviews for this location highlight a number of service and quality issues including inconsistent order accuracy, hygiene concerns, overfilled drinks with ice, slow service, burnt food items, and problematic equipment maintenance. Despite these negatives, the establishment offers various amenities such as delivery, drive-through, takeout, dine-in options, wheelchair accessibility, and free parking.
Tim Hortons
2290 Millersport Hwy, Getzville, New York
The establishment offers a mix of positive and negative experiences for its customers. While some appreciate the quality of coffee and tea selections, others face recurrent issues with order accuracy and employee attitudes. This inconsistency in service seems to impact customer satisfaction significantly.