
Summary
The establishment offers a mix of positive and negative experiences for its customers. While some appreciate the quality of coffee and tea selections, others face recurrent issues with order accuracy and employee attitudes. This inconsistency in service seems to impact customer satisfaction significantly.
Pros
- great coffee
- good tea selection
- casual atmosphere
- varied dining options
- accessible seating
Cons
- frequent order mistakes
- rude employee behavior
- extra charges for items
About
Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.
Features
Hours
Location
Other Donut Shops Nearby

Tim Hortons
North Campus, University at Buffalo, New York
Tim at SU has mixed reviews with a strong emphasis on its coffee offerings and cheerful service. Customers appreciate the fast service and clean environment but have experienced issues with order accuracy and long wait times. The business is popular among students, especially given its convenient location near the university. While it offers both takeout and dine-in options, there are concerns about crowded spaces and limited parking.

Tim Hortons
1950 Sweet Home Rd, Amherst, New York
The establishment offers fast and friendly service with a clean environment, appealing particularly for coffee lovers and those seeking quick bites. While the menu includes breakfast and lunch options, there are some customer complaints about service inconsistencies and quality issues. Despite offering delivery and drive-through services, parking can be challenging.

Tim Hortons
1555 N French Rd, Getzville, New York
The establishment offers a variety of service options including delivery and dine-in with a welcoming atmosphere for casual gatherings. Known for its great coffee and tea selection, it caters well to those seeking breakfast or lunch options. However, some reviews point to occasional rude behavior from staff members and perceived high prices. The presence of free parking is noted, though it might be limited.

Tim Hortons
870 Maple Rd, Williamsville, New York
The location has experienced a decline in service quality and food consistency according to multiple reviewers. Customers have reported issues with online orders not being recognized, poor staff interactions, and declining food quality. The environment is often described as unclean and poorly maintained. While the service options are extensive, including drive-through, delivery, takeout, and dine-in, these positives are overshadowed by the negative experiences highlighted.

Dunkin'
55 Crosspoint Pkwy Suite 100, Getzville, New York
The establishment offers a variety of services including coffee and comfort food with inconsistent quality reported in recent reviews. Customers appreciate the fast service and cleanliness but express dissatisfaction with product quality and customer service at times.

Tim Hortons
4265 Maple Rd, Buffalo, New York
The establishment offers a range of convenient service options and is well-known for its coffee, but customers have reported inconsistent quality in food items such as breakfast sandwiches and iced beverages. Service has been criticized for lacking attentiveness and customer care, with instances of poor handling of requests noted. Despite the negative feedback on certain products and services, the fast-food environment remains appealing to college students and tourists.

Tim Hortons
Millard Fillmore Suburban Hospital, 1540 Maple Rd, Williamsville, New York
The reviews for this location indicate several recurring issues that detract from the customer experience. Many customers have encountered unprofessional staff and poor order accuracy, leading to frustration over product quality and service inefficiencies. Additionally, there are concerns about store hours not being updated in listings and inconsistent food quality, such as stale or improperly prepared items. While some amenities like accessible seating and free parking enhance convenience, the negative aspects significantly impact customer satisfaction.

Dunkin'
2112 Niagara Fls Blvd, Tonawanda, New York
The business offers a large, clean environment with ample seating and friendly staff, although there are some concerns about drive-through service quality. Customers appreciate the variety of donuts and excellent coffee but have noted issues with order accuracy and customer service responsiveness.