Tim Hortons storefront

Summary

The location has experienced a decline in service quality and food consistency according to multiple reviewers. Customers have reported issues with online orders not being recognized, poor staff interactions, and declining food quality. The environment is often described as unclean and poorly maintained. While the service options are extensive, including drive-through, delivery, takeout, and dine-in, these positives are overshadowed by the negative experiences highlighted.

Pros

  • Drive-thru available
  • Dine-in option present
  • Offers coffee
  • Includes breakfast

Cons

  • Poor food quality
  • Unfriendly staff
  • Unclean environment

About

Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday6AM-8PM
tuesday6AM-8PM
wednesday6AM-8PM
thursday6AM-8PM
friday6AM-8PM
saturday6AM-8PM
sunday6AM-8PM

Location

Other Donut Shops Nearby

Tim Hortons logo

Tim Hortons

3.9

5225 Sheridan Dr, Williamsville, New York

The reviews for this Tim Hortons location indicate mixed experiences with service and staff interactions. While some customers appreciate the efficient drive-thru service and friendly staff, others have encountered inconsiderate behavior and poor customer service. There are also issues with order accuracy and change policies that have led to dissatisfaction.

Tim Hortons logo

Tim Hortons

3.2

Millard Fillmore Suburban Hospital, 1540 Maple Rd, Williamsville, New York

The reviews for this location indicate several recurring issues that detract from the customer experience. Many customers have encountered unprofessional staff and poor order accuracy, leading to frustration over product quality and service inefficiencies. Additionally, there are concerns about store hours not being updated in listings and inconsistent food quality, such as stale or improperly prepared items. While some amenities like accessible seating and free parking enhance convenience, the negative aspects significantly impact customer satisfaction.

Tim Hortons logo

Tim Hortons

3.7

2290 Millersport Hwy, Getzville, New York

The establishment offers a mix of positive and negative experiences for its customers. While some appreciate the quality of coffee and tea selections, others face recurrent issues with order accuracy and employee attitudes. This inconsistency in service seems to impact customer satisfaction significantly.

Tim Hortons logo

Tim Hortons

3.9

North Campus, University at Buffalo, New York

Tim at SU has mixed reviews with a strong emphasis on its coffee offerings and cheerful service. Customers appreciate the fast service and clean environment but have experienced issues with order accuracy and long wait times. The business is popular among students, especially given its convenient location near the university. While it offers both takeout and dine-in options, there are concerns about crowded spaces and limited parking.

Tim Hortons logo

Tim Hortons

4.0

1810 Maple Rd, Amherst, New York

The reviews highlight varied experiences with inconsistent service quality and food temperature issues at Tim's. While some customers appreciate the excellent coffee and friendly staff, others report rude interactions and delays. The location is praised for its multiple service options, including a drive-through and dine-in facilities.

Tim Hortons logo

Tim Hortons

4.0

5140 Main St, Williamsville, New York

Tim Hortons offers a variety of services with mixed customer experiences. The coffee and breakfast items are popular among visitors, though some have noted issues with product quality and service delays. The environment is welcoming for solo diners and those working on laptops, facilitated by free Wi-Fi and ample seating. Despite the generally positive atmosphere, there were complaints about food and beverage taste.

Tim Hortons logo

Tim Hortons

4.0

6125 Main St, Williamsville, New York

The establishment generally receives positive feedback for its friendly service and delicious food offerings like great coffee and desserts. However, there are concerns about staff behavior, especially with some managers, which have led to negative experiences. The customer service issues appear inconsistent, as some staff members handle situations well while others do not. Parking is adequate due to free options available.

Tim Hortons logo

Tim Hortons

3.8

4265 Maple Rd, Buffalo, New York

The establishment offers a range of convenient service options and is well-known for its coffee, but customers have reported inconsistent quality in food items such as breakfast sandwiches and iced beverages. Service has been criticized for lacking attentiveness and customer care, with instances of poor handling of requests noted. Despite the negative feedback on certain products and services, the fast-food environment remains appealing to college students and tourists.