Dunkin' logo

Dunkin'

(3.7)

55 Crosspoint Pkwy Suite 100, Getzville, New York

Dunkin' storefront

Summary

The establishment offers a variety of services including coffee and comfort food with inconsistent quality reported in recent reviews. Customers appreciate the fast service and cleanliness but express dissatisfaction with product quality and customer service at times.

Pros

  • fast friendly service
  • clean environment
  • great coffee
  • variety of offerings

Cons

  • inconsistent product quality
  • poor drive-thru service

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday5AM-6PM
tuesday5AM-6PM
wednesday5AM-6PM
thursday5AM-6PM
friday5AM-6PM
saturday5AM-6PM
sunday5AM-6PM

Location

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The establishment offers a mix of positive and negative experiences for its customers. While some appreciate the quality of coffee and tea selections, others face recurrent issues with order accuracy and employee attitudes. This inconsistency in service seems to impact customer satisfaction significantly.

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4.1

9590 Transit Rd, East Amherst, New York

Customers generally appreciate the quality of coffee and sandwiches at this Tim Hortons location. Positive remarks include friendly service and cozy atmosphere. However, there are complaints about inconsistent food preparation and high prices. The service options are versatile with dine-in, takeout, drive-through, and delivery available.

Tim Hortons logo

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3.8

1950 Sweet Home Rd, Amherst, New York

The establishment offers fast and friendly service with a clean environment, appealing particularly for coffee lovers and those seeking quick bites. While the menu includes breakfast and lunch options, there are some customer complaints about service inconsistencies and quality issues. Despite offering delivery and drive-through services, parking can be challenging.

Tim Hortons logo

Tim Hortons

3.2

Millard Fillmore Suburban Hospital, 1540 Maple Rd, Williamsville, New York

The reviews for this location indicate several recurring issues that detract from the customer experience. Many customers have encountered unprofessional staff and poor order accuracy, leading to frustration over product quality and service inefficiencies. Additionally, there are concerns about store hours not being updated in listings and inconsistent food quality, such as stale or improperly prepared items. While some amenities like accessible seating and free parking enhance convenience, the negative aspects significantly impact customer satisfaction.

Tim Hortons logo

Tim Hortons

3.8

870 Maple Rd, Williamsville, New York

The location has experienced a decline in service quality and food consistency according to multiple reviewers. Customers have reported issues with online orders not being recognized, poor staff interactions, and declining food quality. The environment is often described as unclean and poorly maintained. While the service options are extensive, including drive-through, delivery, takeout, and dine-in, these positives are overshadowed by the negative experiences highlighted.

Tim Hortons logo

Tim Hortons

3.9

North Campus, University at Buffalo, New York

Tim at SU has mixed reviews with a strong emphasis on its coffee offerings and cheerful service. Customers appreciate the fast service and clean environment but have experienced issues with order accuracy and long wait times. The business is popular among students, especially given its convenient location near the university. While it offers both takeout and dine-in options, there are concerns about crowded spaces and limited parking.

Tim Hortons logo

Tim Hortons

3.9

5989 Transit Rd, East Amherst, New York

The reviews for this location highlight a number of service and quality issues including inconsistent order accuracy, hygiene concerns, overfilled drinks with ice, slow service, burnt food items, and problematic equipment maintenance. Despite these negatives, the establishment offers various amenities such as delivery, drive-through, takeout, dine-in options, wheelchair accessibility, and free parking.