Tim Hortons logo

Tim Hortons

(3.9)

5989 Transit Rd, East Amherst, New York

Tim Hortons storefront

Summary

The reviews for this location highlight a number of service and quality issues including inconsistent order accuracy, hygiene concerns, overfilled drinks with ice, slow service, burnt food items, and problematic equipment maintenance. Despite these negatives, the establishment offers various amenities such as delivery, drive-through, takeout, dine-in options, wheelchair accessibility, and free parking.

Pros

  • various service options
  • wheelchair accessible facilities
  • free parking available

Cons

  • unhygienic practices
  • slow service
  • inconsistent order accuracy

About

Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.

Features

Custom Orders
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday5AM-10PM
tuesday5AM-10PM
wednesday5AM-10PM
thursday5AM-10PM
friday5AM-10PM
saturday5AM-10PM
sunday5AM-10PM

Location

Other Donut Shops Nearby

Tim Hortons logo

Tim Hortons

4.1

9590 Transit Rd, East Amherst, New York

Customers generally appreciate the quality of coffee and sandwiches at this Tim Hortons location. Positive remarks include friendly service and cozy atmosphere. However, there are complaints about inconsistent food preparation and high prices. The service options are versatile with dine-in, takeout, drive-through, and delivery available.

Paula's Donuts logo

Paula's Donuts

4.8

8010 Transit Rd, Williamsville, New York

Transit Road Donuts is a popular spot known for its high-quality donuts and friendly service. Customers appreciate the variety of flavors and quick service, with many highlighting specific favorites like pumpkin and glazed donut holes. While some criticize certain flavors and find parking to be limited at times, the overall experience is positive with reasonable prices and clean surroundings. The business also offers various services such as delivery, takeout, dine-in, and has amenities including a wheelchair-accessible environment.

Tim Hortons logo

Tim Hortons

4.0

1810 Maple Rd, Amherst, New York

The reviews highlight varied experiences with inconsistent service quality and food temperature issues at Tim's. While some customers appreciate the excellent coffee and friendly staff, others report rude interactions and delays. The location is praised for its multiple service options, including a drive-through and dine-in facilities.

Tim Hortons logo

Tim Hortons

3.9

7860 Transit Rd, Williamsville, New York

The business offers a cozy atmosphere with good coffee and comfort food, making it suitable for solo dining and working on laptops. While many customers appreciate the fast service and cleanliness, there are complaints about inconsistent food quality and customer service issues.

Tim Hortons logo

Tim Hortons

3.2

Millard Fillmore Suburban Hospital, 1540 Maple Rd, Williamsville, New York

The reviews for this location indicate several recurring issues that detract from the customer experience. Many customers have encountered unprofessional staff and poor order accuracy, leading to frustration over product quality and service inefficiencies. Additionally, there are concerns about store hours not being updated in listings and inconsistent food quality, such as stale or improperly prepared items. While some amenities like accessible seating and free parking enhance convenience, the negative aspects significantly impact customer satisfaction.

Tim Hortons logo

Tim Hortons

3.9

5225 Sheridan Dr, Williamsville, New York

The reviews for this Tim Hortons location indicate mixed experiences with service and staff interactions. While some customers appreciate the efficient drive-thru service and friendly staff, others have encountered inconsiderate behavior and poor customer service. There are also issues with order accuracy and change policies that have led to dissatisfaction.

Dunkin' logo

Dunkin'

3.7

55 Crosspoint Pkwy Suite 100, Getzville, New York

The establishment offers a variety of services including coffee and comfort food with inconsistent quality reported in recent reviews. Customers appreciate the fast service and cleanliness but express dissatisfaction with product quality and customer service at times.

Tim Hortons logo

Tim Hortons

3.8

870 Maple Rd, Williamsville, New York

The location has experienced a decline in service quality and food consistency according to multiple reviewers. Customers have reported issues with online orders not being recognized, poor staff interactions, and declining food quality. The environment is often described as unclean and poorly maintained. While the service options are extensive, including drive-through, delivery, takeout, and dine-in, these positives are overshadowed by the negative experiences highlighted.