Annie's Ice Cream & Donuts

1900 E Main St, Waynesboro, Pennsylvania

The business offers a variety of service options and popular items such as coffee and breakfast, making it convenient for different dining preferences. However, there are frequent issues with order accuracy and consistency, which negatively impact customer satisfaction. The environment is generally clean and the staff friendly, but improvements in order execution could enhance the overall experience.

11235 Buchanan Trail E, Waynesboro, Pennsylvania

The business offers delicious and unique pastries, including standout doughnuts with creative toppings like Nutella, sea salt, and cinnamon sugar. Customers appreciate the friendly service and casual atmosphere, highlighting it as a great local spot reminiscent of European quality. While there are positive remarks about coffee, some limitations include lack of delivery services and absence of vegan or gluten-free options.

705 E Baltimore St, Greencastle, Pennsylvania

The Dunkin' location receives mixed feedback from customers. Positive comments highlight excellent service and friendly staff, while others criticize the management's inefficiency in handling administrative tasks like W2 distribution. Some customers are disappointed with specific product offerings such as underfilled donuts.

22413 Jefferson Blvd, Smithsburg, Maryland

The business is praised for its friendly and efficient staff, particularly at the drive-thru where employees go above and beyond to enhance customer experience. Customers appreciate the quick service and pleasant interactions, especially with specific employees who make their visits memorable. However, there are criticisms regarding poor response to online order issues, including delays in refunds or compensation. Additionally, some customers noted that the coffee could be stronger. Overall, while the location offers a variety of services and is family-friendly, improvements in customer service responses would enhance satisfaction.

13108 Pennsylvania Ave, Hagerstown, Maryland

The business has mixed reviews regarding service and product quality. Positive feedback highlights great coffee, fresh donuts, and courteous staff during early hours. However, negative experiences focus on poor customer service in the drive-through, incorrect order fulfillment, and an unaccommodating attitude from some employees.

18233 Maugans Ave, Hagerstown, Maryland

This Dunkin Donuts location is praised for its friendly and attentive staff who enhance the customer experience with kind interactions and efficient service. The cleanliness of the interior environment and consistent quality of coffee and donuts are major highlights. However, some customers have noted issues such as limited parking space leading to occasional congestion during peak times. While generally well-regarded, there was an instance where a product did not meet expectations, pointing to room for improvement in food preparation.

20145 Professional Blvd, Hagerstown, Maryland

The reviews indicate mixed experiences with service and food quality at this Dunkin' Donuts location. Customers appreciate the fast and friendly service, especially for online orders, and enjoy the convenient dining options available. However, there are complaints about the preparation of certain menu items like matcha drinks and breakfast sandwiches that were not up to standard. Some issues include cold ingredients in loaded hash browns and improperly mixed matcha lattes.

531 Dual Hwy, Hagerstown, Maryland

Krispy Kreme locations receive mixed reviews with praise for their donuts and service, but some customers experience inconsistency in product freshness and staff attentiveness. The environment is generally appreciated as clean and friendly, yet parking availability varies by location. Despite issues at certain sites, the brand offers a variety of services including dine-in and takeout options.