Dunkin' logo

Dunkin'

(3.8)

22413 Jefferson Blvd, Smithsburg, Maryland

Dunkin' storefront

Summary

The business is praised for its friendly and efficient staff, particularly at the drive-thru where employees go above and beyond to enhance customer experience. Customers appreciate the quick service and pleasant interactions, especially with specific employees who make their visits memorable. However, there are criticisms regarding poor response to online order issues, including delays in refunds or compensation. Additionally, some customers noted that the coffee could be stronger. Overall, while the location offers a variety of services and is family-friendly, improvements in customer service responses would enhance satisfaction.

Pros

  • friendly drive-thru staff
  • efficient mobile orders
  • quick service
  • pleasant interactions
  • good food quality

Cons

  • poor online order response
  • weak coffee flavor

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday5AM-8PM
tuesday5AM-8PM
wednesday5AM-8PM
thursday5AM-8PM
friday5AM-8PM
saturday5AM-8PM
sunday6AM-7PM

Location

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Dunkin' logo

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Krumpe's Do-Nut Shop logo

Krumpe's Do-Nut Shop

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