Summary
Customers appreciate the bakery for its delicious baked goods and friendly service, with a particular fondness for birthday cakes and fresh bread. Despite occasional opening hour confusion, the experience is generally positive due to fast service and accommodating staff. The location's appearance does not reflect the quality of its offerings.
Pros
- delicious baked items
- friendly accommodating staff
- fast service
- best banana cake
Cons
- occasional opening hour confusion
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
134 N Mill St, New Castle, Pennsylvania
The establishment offers a casual and trendy atmosphere with good coffee and dessert options. Customers appreciate the friendly service from some staff members but have faced issues like incorrect orders, rude interactions, and lack of empathy in customer service. The environment is family-friendly and suitable for various dining occasions.
Mays Classic Donut Shop
Rigotti's Plaza, 1214 Butler Ave, New Castle, Pennsylvania
May's Donuts is celebrated for its delicious and nostalgic donut offerings, particularly the maple-iced cream-filled variety. The staff is noted for being kind and friendly, contributing to a pleasant customer experience. However, there have been isolated complaints about rude behavior from an employee. The establishment provides takeout services and offers great coffee, catering to breakfast and dessert lovers in a casual setting.
Dunkin'
2428 E Washington St, New Castle, Pennsylvania
The business offers a variety of services and is popular for its breakfast options and coffee, with an emphasis on customer service. However, there are complaints about order mistakes and quality control issues. Despite these challenges, the staff's friendly demeanor is frequently highlighted.
Mays Donuts
2406 Wilmington Rd, 1214 Butler Ave, New Castle, Pennsylvania
Mays on Butler Ave offers delicious donuts that are highly favored by many customers. While the quality of their donuts receives consistent praise, customer service experiences vary significantly among patrons. Some have had unpleasant interactions with staff who appeared unfriendly or rude, while others report positive encounters and exceptional product quality.
Dunkin'
2503 Wilmington Rd, New Castle, Pennsylvania
Customers have mixed experiences at the establishment with some praising their offerings like great coffee and fast service, while others criticize poor customer interactions and order inaccuracies. There are consistent complaints about rude staff behavior and dissatisfaction with certain products, such as incorrect straws for large drinks or stale food items. Despite these issues, some customers appreciate quick resolutions to problems and specific employee kindness during busy times.
Apple Castle
277 PA-18, New Wilmington, Pennsylvania
Apple Castle offers a unique experience with its daily baked goods and local Amish produce, making it a community staple. Visitors appreciate the colorful ambiance and friendly staff, while enjoying donuts and cider treats. Although not an authentic Amish business, it provides a charming shopping atmosphere. Some customers noted inconsistencies in pricing for packaged goods.
Dunkin'
208 5th St, Ellwood City, Pennsylvania
The establishment offers a pleasant environment with friendly service and tasty offerings like great coffee and breakfast items. However, issues such as incorrect orders and poor customer interactions are concerns that need addressing. While the ambiance is appreciated, operational shortcomings in order accuracy and responsiveness diminish the overall experience.
Dunkin'
1001 E Western Reserve Rd, Youngstown, Ohio
The location has mixed reviews with significant issues noted regarding drink quality and customer service. While some customers appreciate the friendly staff and quick service, others report dissatisfaction due to poor hygiene and unprofessional behavior by employees. Despite these challenges, the business offers a range of services including takeout and delivery.