
Summary
The establishment offers a pleasant environment with friendly service and tasty offerings like great coffee and breakfast items. However, issues such as incorrect orders and poor customer interactions are concerns that need addressing. While the ambiance is appreciated, operational shortcomings in order accuracy and responsiveness diminish the overall experience.
Pros
- friendly staff
- great coffee quality
- clean atmosphere
- casual dining environment
- good for solo diners
Cons
- incorrect orders delivered
- poor customer interaction
- cold beverages served incorrectly
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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